topic Audio issues. in XPERIA archive

Audio issues.

Nadyvt — Mon, 23 Dec 2013 01:59:46 GMT

Hi Sony,

My Sony xperia lt28 at audio works for the notificacions although not for the media. If i use the radio as Speaker with the earplug Works.

Please advise, is an Att cellphone but right now i am overseas and is outside of a contract. Already Flash it erasing all the data and it did not work.

Hope to hear from you soon.

Regards,

Nady Villar.

Re: Audio issues.

Jake-SonyXperia — Mon, 23 Dec 2013 05:42:21 GMT

If the speaker is not working even after a software repair or Factory Reset, then I can only suggest that the device be looked at by a Service centre.

I suggest you use the below link to contact Sony Mobile Support within your region.

http://www.sonymobile.com/global-en/support/contact-us/

Re: Audio issues.

Nadyvt — Mon, 23 Dec 2013 14:01:51 GMT

Hi Jake,

Thank you for your prompt response.

I just found a work around, please see the steps below:

1- Opened the fm radio.

2- Set the Speaker option. ( while i was doing that previously the Speaker would work but nothing else).

3- play the fm radio in the background.

4- Open another application that uses media sound. ( Walkman application does not work, please use any other application as youtube or play a video from Facebook).

5- Unplug the earphones.

6- Bang! There you have your sound back and stereo.

Thanks responding.

Re: Audio issues.

Nadyvt — Mon, 23 Dec 2013 14:10:40 GMT

Hi Jake,

Now it does not recognize the earphones when i plug it in. any ideas?