topic Re: Smartwatch 2 Update in XPERIA archive

Smartwatch 2 Update

Thommo — Wed, 04 Dec 2013 11:00:25 GMT

Just to let members know that there has been or for some members will be a new update - I've noticed that there is new watch faces which is what most members have been asking for - There has also been some minor updates to the Walkman app or music app, Gmail and Calendar reminder, There may be more minor updates available but those i've listed are the only apps I use and have installed

New firmware for the Smartwatch 2 is version 1.0.B.3.46/1.0.A.3.8

Re: Smartwatch 2 Update

Thommo — Wed, 04 Dec 2013 14:50:26 GMT

Just to add further in settings Display / Brightness you can tick the box which then enables your watch to adjust to light conditions

Re: Smartwatch 2 Update

mckenzis — Thu, 05 Dec 2013 01:44:08 GMT

Thanks Sony

You have addressed many of the issues and the watch definitely feels snappier to me.

Yes, there are still more things we users would like to do with our watches and hope to see in a future update.

However, you could have acknowledged your users and said, yes, we're working on updates; this would have gone a long way to maintaining your image.

It seemed like you didn't even care that your users were not satisfied...

But it was a very pleasant surprise to receive the update nonetheless.

Q. Have you updated the API's? If not, do you have plans to?

Thanks

Re: Smartwatch 2 Update

Einzigartig2 — Thu, 05 Dec 2013 08:38:27 GMT

This update is GREAT.
The watch performs a lot faster now.
The change in watchfaces is a good first step. Would love to see them customizable in the near future. What I would wish for is to see the number of the actual week e.g.
So please go on Sony. You are on the right way.

Re: Smartwatch 2 Update

uKER — Thu, 05 Dec 2013 22:55:06 GMT

I had been expecting this update since I bought the SW2, and while I appreciate the effort, I can't help feeling disappointed.

First, when I purchased the watch, I was floored when I saw the digital + date watch had been removed, along with a bunch of other previously advertised features.

The features I could live without, but that watch face being missing really bothered me.

When I saw the update I rejoiced thinking I'd finally get what I had intended to buy in the first place.

I couldn't believe my eyes when I actually saw the new watch face, and saw that after all the attention that has been put to the watch's aesthetics, somehow Sony put out a watch face in which the actual time takes less than half the width of the watch's face.

I mean, was it that hard to do something like this?

Now it's back to the waiting game until the next update, if there ever is one.

Re: Smartwatch 2 Update

JarlSX — Fri, 06 Dec 2013 15:51:27 GMT

agreed, both time and date could be quite a bit bigger

Re: Smartwatch 2 Update

Brossa8 — Sat, 07 Dec 2013 11:33:07 GMT

I installed the update through SUS to my SW2. Now the SW2 is stuck on the screen that shows a white bar. My phone indicates that an update is being downloaded to the SW2 (which seems like nonsense to me, seeing that I already have the latest version on it).

I rebooted both devices several times. I removed and re-installed the smart connect and smartwatch2 apps. Nothing helps.

The SW2 worked fine before I installed the latest update. Does anyone have any idea how to get this going again? Would be highly appreciated.

Re: Smartwatch 2 Update

Thommo — Sat, 07 Dec 2013 13:05:13 GMT

If you haven't already done so then run a repair see post 1 here http://talk.sonymobile.com/t5/Wireless-accessories/How-to-check-if-you-have-the-latest-firmware-on-your-Smartwatch/m-p/407079#U407079

Re: Smartwatch 2 Update

Brossa8 — Sat, 07 Dec 2013 15:34:58 GMT

I did check and I do have the latest software. I re-installed just to be sure. No success.

For full info please see this thread: http://talk.sonymobile.com/t5/Wireless-accessories/Smartwatch-2-update-5th-december-2013/m-p/467651#U467651

Re: Smartwatch 2 Update

Thommo — Sat, 07 Dec 2013 16:10:41 GMT

check your phone and if the watch is paired then unpair or remove and then try the repair - I've seen a member report an issue which was resolved after he unpaired and ran the repair

Re: Smartwatch 2 Update

Brossa8 — Sat, 07 Dec 2013 16:33:24 GMT

Thommo, I'm sorry but I don't understand. How can the SW2 and my phone be paired when I have to switch off the SW2 before running the update through SUS?

I assume that by "repair" you mean (re-)installing the update/firmware? Or do you mean something else?

By the way. When I tap about I see accessory version 0.0.B.0.25. That can't be right, can it? Also, when I tap update accessory, nothing happens. Host application version is 1.3.17.

Re: Smartwatch 2 Update

Brossa8 — Sat, 07 Dec 2013 17:01:21 GMT

Thommo, this time I removed the smart connect and smartwatch2 apps from my phone, switched off my phone and then the SW2.

Then I opened SUS and followed instructions. It said that the latest version was already on my SW2, but I installed it anyway.

Then I booted both the SW2 and my phone.

The SW2 showed the screen with the "moving" vertical bars. I ticked the backs of both devices together and waited for the bars to change into a tick mark.

I again ticked the backs together and my phone took me to Google Play to install smart connect. Which I did.

I ticked again and now my phone told me to install the smartwatch2 app. Which I did.

So far so good.

The screen showed the picture of the SW2 and a smartphone with an arrow in between pointing to the phone. So I ticked the backs again.

Now the black screen with the white bar is back. My phone tells me that it's downloading an update. Same as before.

What am I doing wrong?

Edit 1: I removed all extensions I had downloaded before from my phone. No improvement.

~~Edit 2: I went into the Bluetooth section of my phone and tried to undo the connection (or whatever that's called in English). I couldn't. There is no way to undo the connection.~~ Scratch that. It worked.

Edit 3: When I first bought the SW2 - a little bit over 1 week ago - it took forever to startup. I read somewhere in this forum that I should update the firmware, so I did. It then took forever again to boot. But after several hours and reboots and I don't exactly remember what else it finally booted. Then too I was presented with the black screen with white bar. Does that tell us anything?

Re: Smartwatch 2 Update

Thommo — Sat, 07 Dec 2013 18:26:05 GMT

The white bar normally indicates the firmware is updating on the watch, But without having thew watch infront of me to run tests I can only assume that you tried everything leaving only 1 thing and that would be a faulty watch - I'd recomend taking the watch back to the place of purchase or contacting a Sony service centre for your country see this link http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: Smartwatch 2 Update

Brossa8 — Sat, 07 Dec 2013 18:42:57 GMT

Yeah, I guess you're right. I was afraid of that. I'll send it back to the store.

Thanks for your help.