topic Re: phone doesnt go on in XPERIA archive

phone doesnt go on

KENDALL — Sun, 22 Dec 2013 17:11:21 GMT

my phone doesn't go on, the light doesnt go on when I am charging it. I have been charging it for hours. I tried holding the power button and volume down button and still doesnt do anything, the only thing that happens when I press the power button the power lights flashes a few times.

Re: phone doesnt go on

_alexdon_ — Sun, 22 Dec 2013 17:14:43 GMT

After you charge it for 1-2 hours,repair with sony update service.

Re: phone doesnt go on

JakeSully — Sun, 22 Dec 2013 17:31:55 GMT

what he is saying is when he charges the notify dot doesent flash red when it usually does when battery is dead. That means there is a damage or something insideh is phone is broken.

Re: phone doesnt go on

Jake-SonyXperia — Tue, 24 Dec 2013 02:30:17 GMT

Please use the instructions below to perform a software repair. As this can be related to software.

http://www.sonymobile.com/global-en/tools/pc-companion/

To repair the phone software

1. Install PC Companion on a Windows PC from Support

2. In PC Companion, under Support Zone and click Start.

3. Under Phone Software Update, click Start.

4. Click repair phone.

5. Follow the on-screen instructions.