topic Re: XPERIA C STUCK in XPERIA archive

XPERIA C STUCK

HYD44 — Wed, 04 Dec 2013 04:43:02 GMT

My Xperia C is stuck since morning, I am neither able to switch it off nor use any other options. Please guide me.

Re: XPERIA C STUCK

Uliwooly — Wed, 04 Dec 2013 05:40:59 GMT

Press and hold power & volume up for 5 seconds

Re: XPERIA C STUCK

HYD44 — Wed, 04 Dec 2013 07:56:13 GMT

It got switched off but is turning on. When pressing the power button, nothing is coming excpet that SONY logo is blinking.

Re: XPERIA C STUCK

Vengence — Wed, 04 Dec 2013 09:01:23 GMT

Try Removing battery for 30 seconds

Re: XPERIA C STUCK

HYD44 — Wed, 04 Dec 2013 09:28:18 GMT

But the battery cannot be removed for this phone.

Re: XPERIA C STUCK

Hampus — Wed, 04 Dec 2013 10:25:13 GMT

You could try to power ON your unit without SIM-card(s) and SD-card. But if the phone only shows the Sony logo, a repair via SUS would be recommended:
www.sonymobile.com/global-en/tools/update-service/

Re: XPERIA C STUCK

Utsav — Wed, 05 Feb 2014 06:10:05 GMT

Hi guys try this incase you are still stuck.

1. make sure your update software is runninng on your pc

2. connect the device to the pc (with the sony logo showing)

3. Press Vol UP and Power Power together until the device turns off (it should in about 5-10 sec)

4. Immediately press vol down button since phone is going to automatically attempt boot.

5. There should be a green light now on the LED indiactor

what should happen next is that your PC will detect the phone in software update mode and start the update process. Be patient.

Hope it works.

Re: XPERIA C STUCK

Getz — Sat, 26 Apr 2014 02:01:43 GMT

Hi this is my first post.

Have the same problem. (it happen when i update the phone and i loss my internet connection)

I tried the the instructions above... after the green light indicator it's still go back to sony logo (not detected).

Any way around. Thanks

Re: XPERIA C STUCK

dshav — Sat, 17 May 2014 04:49:28 GMT

Great buddy! It worked for me and worked when I had given up hope. There is no service station in my town and I was planning to go to another town. You saved my effort. Actually, while updating from PC companion, my xperia c got stuck. Only a SONY logo on the screen and nothing seemed working. Subsequently PC stopped detecting my phone. I tried everything like force stop, power and vol up button etc but in vain. I was fortunate to stumble with your idea as I was desperately trying to find out some solution. It worked and I was able to update mobile and then it came out of that inauspicious hang! Thank you very much. This also substantiates that the Sony xperia update process is not that smooth and SONY needs to do a lot on this. I was not able to use phone for a day and I had started repenting for buying this phone!

Re: XPERIA C STUCK

Ami1 — Thu, 11 Dec 2014 21:58:36 GMT

Thanks Dude,it really helped....

Sony should work on this part ....

Re: XPERIA C STUCK

sum3 — Wed, 08 Apr 2015 13:21:41 GMT

my xperia c is hanged in the lock screen i canot go inside the main menu power button is working but power option is not coming even volume & camera button is not working

Re: XPERIA C STUCK

mahmoud_ali____ — Mon, 04 May 2015 18:27:29 GMT

Many thanks for your helpful instruction.

Re: XPERIA C STUCK

Ajstyles001 — Mon, 20 Jul 2015 20:27:33 GMT

hey brother ive tried the same procedure many times first my xperia c hanged on sony ive connected my cell phone to pc via usb and also pc companion is running ive pressed power button with volume up key cell goes off instantly ive left those two buttons and i pressed volume down key, green led indicator apears but after that pc companion is still not recognizing my phone it just shows that device not recognized, did i do any mistake or whats next i should do plz help me bro

@Utsav wrote:
Hi guys try this incase you are still stuck.
1. make sure your update software is runninng on your pc
2. connect the device to the pc (with the sony logo showing)
3. Press Vol UP and Power Power together until the device turns off (it should in about 5-10 sec)
4. Immediately press vol down button since phone is going to automatically attempt boot.
5. There should be a green light now on the LED indiactor
what should happen next is that your PC will detect the phone in software update mode and start the update process. Be patient.
Hope it works.

????

Re: XPERIA C STUCK

ravi1523 — Tue, 16 Aug 2016 01:12:17 GMT

Dear sir,

i hads tried all the ways you have recommended above .. i had connected the mobile with laptop in a sony logo . then used on/off button and volume up button to off the mobile ,, then suddenly volume down button .. the green led appeared but nothing progressed and after a minute the mobile again started to sony logo and still stucked over by it