topic Re: Network connectivity with over heating in XPERIA archive

Network connectivity with over heating

jgl — Mon, 02 Dec 2013 13:47:37 GMT

I just recently upgraded to 4.2.2 from 4.1.2. And activated 3g service . When I on the mobile data option then there is no problem. But when I turned off the data. It started to heating and battery drained so quickly. The most important thing is that after this when I try to call some one, after few seconds it ended up with out any beep. After switch off and on it work fine again.

Any update on this?

Re: Network connectivity with over heating

Sam — Tue, 03 Dec 2013 04:44:03 GMT

It is very odd that it is getting hot when you are not using data, if anything it should be the other way around. Have you tried running a software repair to at least rule out a software problem.

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Re: Network connectivity with over heating

jgl — Tue, 03 Dec 2013 07:24:50 GMT

How can i run software repair?I.e where is option available to do that?

Re: Network connectivity with over heating

Sam — Wed, 04 Dec 2013 02:41:06 GMT

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

Re: Network connectivity with over heating

jgl — Wed, 04 Dec 2013 15:43:27 GMT

Have done as you mentioned. but it did not fix the problem.

How can i downgrade my android version back to 4.1.2.? I think it may fix the problem. It is a bug with 4.2.2

Re: Network connectivity with over heating

Ashoksc19 — Thu, 05 Dec 2013 03:22:28 GMT

You can manually do it but you will void your warranty.

I suggest you that go to your nearest service center.
http://www.sonymobile.com/global-en/support/contact-us/