topic Re: Cannot Copy data to memory card in XPERIA archive

Cannot Copy data to memory card

leeroy_25 — Mon, 06 Jan 2014 21:58:46 GMT

Okay I am really hoping someone can help with this as the problem has plagued me since I got the phone new and since I sent it back for repair which appeared to fix the problem I have since discovered it didn't! I should have checked more thoroughly when I got it back!

So here is a summary of the issue I have:

So I have tried two band new 32GB SD cards as initially I thought I had been sold a dudd. I have formatted these in the phone and then when this has failed in a PC to FAT32. I can copy and read data to the cards fine in a PC reader so this would imply the cards are fine?

When I put them in the phone it is slow to detect and mount them but does eventually and sees them as the correct capacity.

However if I try to transfer data under the storage menu this fails immediately and says 'Transfer interrupted. Check your SD card for possibly transferred data'.

I was advise by support to try and install and standalone file manager which I did and this also failed to copy data to the card. Once again it can see the card and when you browse the card a load of random symbols show in the folder presumably where it has tried to start copying to it.

I have tried to reset the phone previously and this did not solve the issue either. Just a pain in the bum having to reinstall everything afterwards!

By chance I was trying again with the file manager App and happened to look under properties for the SD card where I noticed it said Read: True, write:False.

So I believe the issue is, for whatever reason, that the phone is seeing the card as read only even though it has no lock and I can clearly write to it when I put it in a PC.

I think that is all the info up to now. The problem is really getting me down on the phone and I do not really want to send it off again and be without a phone for a week and potentially be charged for a repair when one it has been like it since new and two if there is possibly something I can do to fix it myself with some guidance from someone on here.

Keeping my fingers crossed!

Thank you

Lee

Re: Cannot Copy data to memory card

Sam — Mon, 06 Jan 2014 23:32:24 GMT

Have you tried erasing the SD card with the phones menu itself instead of formatting through a PC?

Don't forget to mark posts that answers the topic as Accepted Solution.
If you find any post helpful, press Kudos.
What are your thoughts about this forum? Let us know by doing this short survey.

Re: Cannot Copy data to memory card

leeroy_25 — Tue, 07 Jan 2014 21:04:06 GMT

Yes I have tried both methods. It tends to crash the phone trying to delete data once you have tried to write to it.

Re: Cannot Copy data to memory card

_alexdon_ — Tue, 07 Jan 2014 21:32:36 GMT

Try this:

http://en.kioskea.net/faq/669-unable-to-write-on-secure-digital-sd-memory-card

Re: Cannot Copy data to memory card

leeroy_25 — Tue, 07 Jan 2014 21:43:07 GMT

Thank you but this refers to the card reader not the micro card.

Re: Cannot Copy data to memory card

_alexdon_ — Tue, 07 Jan 2014 21:55:59 GMT

What cards do you use?If you do not mind.

Re: Cannot Copy data to memory card

leeroy_25 — Tue, 07 Jan 2014 23:18:14 GMT

The cards are Samsung ones

Re: Cannot Copy data to memory card

leeroy_25 — Tue, 07 Jan 2014 23:18:43 GMT

Class10 32GB

Re: Cannot Copy data to memory card

_alexdon_ — Tue, 07 Jan 2014 23:24:37 GMT

I thought you have sony cards,I have seen they have compatibility issues with the sony devices.How ironic...

I do not know,I think you should take the phone into service,even if you do not like this idea...

Re: Cannot Copy data to memory card

leeroy_25 — Thu, 09 Jan 2014 20:55:09 GMT

Anymore thoughts on this? I thought maybe there was a way to access the background of the phone and change a setting that is presumably wrong? I am so annoyed if my phone needs to go back again. I tried to demand a replacement when I first got the phone but had no luck as I was outside the 7 day window! The phone comes with no memory card and it took a few days to get one sorted etc so 7days doesn't give you much time!

This is the second sony I have owned and second one with problems having had many Nokia's before this and never had an issue with one of them I am wondering why I changed!

Re: Cannot Copy data to memory card

_alexdon_ — Thu, 09 Jan 2014 21:00:34 GMT

I am sorry,but there could be problems with the cards you choose.Cannot you get a Sandisk,see how it goes?

Re: Cannot Copy data to memory card

verdeluk — Wed, 15 Jan 2014 21:09:37 GMT

Hello there.

I have the same problem here. I have tryed to use my 4gb microSD HC kingston that I was using in my previous LG optimus phone (without problem) and when I put it on my brand new XPERIA SP the phone started to freak out. Tried to format by pc, and by the phone as well but no way. The device cannot copy on the memory card, and when data are on it is ridicously slow in recalling them. Moreover, album often crasces as well once the sd card is in the device. I tryed to give my sd card to a friend that has a XPERIA Z1 and he could use it without problems. I tryed to use his Sony SD card and my phone did not even manage to see it...

So, I don't think its related with the SD card brand.

Re: Cannot Copy data to memory card

_alexdon_ — Wed, 15 Jan 2014 21:14:05 GMT

It still might be related.But of course the phone is the main "actor".

Re: Cannot Copy data to memory card

verdeluk — Wed, 15 Jan 2014 21:16:16 GMT

In my case I bought the phone a month ago: if I send it for assisance should be covered by the warranty, right?

Re: Cannot Copy data to memory card

_alexdon_ — Wed, 15 Jan 2014 21:21:39 GMT

Of course,send it right away.

Re: Cannot Copy data to memory card

leeroy_25 — Wed, 15 Jan 2014 23:11:22 GMT

My phone has been away before for repair. Sent back and thought it was woraking as I said at the start of the thread but t clearly was not fixed. I tried to demand a new phone but that was not accepted. So what if I send it off again and still it is not fixed? And I get charged! I have also tried memory cards from another phone that I was using? With the same result as the other guy. It did not work. This was in an older Xperia Arc. Seems I am stuck between a rock and a hard place!?

Re: Cannot Copy data to memory card

_alexdon_ — Wed, 15 Jan 2014 23:14:14 GMT

They could charge you and send back the same phone.But you could change the service.

Re: Cannot Copy data to memory card

leeroy_25 — Thu, 16 Jan 2014 11:19:07 GMT

Sorry what do you mean change the service?

Re: Cannot Copy data to memory card

_alexdon_ — Thu, 16 Jan 2014 12:05:58 GMT

Did you go to a sony service?(if you did not go sony before).Or try another sony service,if the first one did not fix your issue.

Re: Cannot Copy data to memory card

leeroy_25 — Thu, 16 Jan 2014 12:44:59 GMT

My phone went back to Vodafone my provider first time. I will have to speak to them again I think.