topic Re: QX10 - Won't go landscape in XPERIA archive

QX10 - Won't go landscape

Calza — Sun, 10 Nov 2013 10:14:16 GMT

As per the title really.

With the Camera attached and 'on' it refuses to go into landscape? It will go full screen portrait when upright, but as soon as I put the phone on it's side (which let's face it, is most useful) it flips to a really narrow portrait view.

I tried changing the resolution to 16:9 in the hope of that helping but it didn't.

Any help on what I'm missing would be greatly appreciated!

Re: QX10 - Won't go landscape

Calza — Tue, 12 Nov 2013 08:39:08 GMT

Would greatly appreciate any help from the experts on this, going on holiday next week and would like to use my camera!

Re: QX10 - Won't go landscape

Calza — Wed, 13 Nov 2013 22:08:46 GMT

Tried reinstalling the software. No joy.

Any advice please?!

Re: QX10 - Won't go landscape

Sam — Thu, 14 Nov 2013 00:44:24 GMT

Sorry for the slow reply, however technically this is a Sony Electronics product and as such support would normally come from our colleagues there. In this case I have had a bit of a look into it and other than checking the settings screen of Playmemories, I would have to advise resetting it.: Turn on the power of the camera, then press the RESET button.

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Re: QX10 - Won't go landscape

Calza — Thu, 14 Nov 2013 08:33:49 GMT

I've managed to resolve this today.

If they phones screen auto-rotate is disabled, the camera won't rotate to landscape.

Bit of a disapointment really, as I know aftermarket apps can still utilise it, despite it being turned off for basic system functions.