topic loosed back panel, earpiece not workingcamera issue in XPERIA archive

loosed back panel, earpiece not workingcamera issue

mitchren23 — Sat, 12 Oct 2013 13:39:16 GMT

Can i ask thus Sony service center takes service charges??? Aim having.multiple issue upon reading multiple forums I just found out that my.phone having.same issues

1. Partially lifted / loosed back panel near the the camera.
2. When using camera/video aim hearing a sound like something is getting short inside the phone on the camera area.
3. My earpiece(speaker in upper front near the sony logo) is randomly malfunctioning, When making a phone call I can't here anything on the earpiece but I try the loud speaker to verify the call call is good but when I return it to earpiece still same issue not working.

Please advice I both my unit Z C6602 last March 13 @ dubai iam from Philippines
E-mail:mrcpatawaran@gmail.com

Re: loosed back panel, earpiece not workingcamera issue

Uliwooly — Sat, 12 Oct 2013 15:15:08 GMT

You have to take your phone to a Sony repair center

Re: loosed back panel, earpiece not workingcamera issue

mitchren23 — Sat, 12 Oct 2013 15:53:32 GMT

Uliwooly
Do I have to pay on the service centers for.the repair or not? Hmmm also I both my uniy @ dubai in a mall not a sony.store but a gadget store thus sony still provides services for us on Sony service center?

Re: loosed back panel, earpiece not workingcamera issue

Uliwooly — Sat, 12 Oct 2013 18:14:53 GMT

If its a manufacture issue, you shouldn't but you have to contact them.

Re: loosed back panel, earpiece not workingcamera issue

mitchren23 — Mon, 14 Oct 2013 06:30:38 GMT

Base from the forums I'v Read most of them on all those issue Sony service center categorized them ah mis-handling issue hope when I send mine on SSC they are familiar on those common issue encounter and won't categorize them as mis-handling