topic Re: Xperia j download problem in XPERIA archive

Xperia j download problem

dheepsss — Fri, 08 Nov 2013 13:06:36 GMT

Pls help,
Every time I try to download an app on play store it says cannot download due to error 923 or 905 or it simply says play store has stopped working. My internet is jus fine because im able to access all sites but not download anything from any where...tried with a WiFi and it's jus the same. Help.

Re: Xperia j download problem

Hampus — Fri, 08 Nov 2013 13:11:28 GMT

You can try to clear data for Google Play Store and Google Play Services.

Go to Settings > Apps > The tab "All" > Google Play Store > Clear data. Do the same for Google Play Services, restart your unit and try again.

Re: Xperia j download problem

dheepsss — Fri, 08 Nov 2013 13:26:51 GMT

Tried it..but not able to open play store.it says "unfortunately play store has stopped working".

Re: Xperia j download problem

Hampus — Fri, 08 Nov 2013 13:39:11 GMT

Go to Settings > Apps > The tab "All" > Google Play Store > Uninstall updates. You can also try to clear data for Download manager which also can be found under the tab "All".

Re: Xperia j download problem

dheepsss — Fri, 08 Nov 2013 13:47:41 GMT

Tried now..no change..;((

Re: Xperia j download problem

Hampus — Fri, 08 Nov 2013 13:57:48 GMT

In that case, I suggest that you perform a software repair on your unit via Update Service:
www.sonymobile.com/global-en/tools/update-service/

Re: Xperia j download problem

dheepsss — Fri, 08 Nov 2013 17:12:24 GMT

I jus finished the update after some 2 hrs and tried to open play store now.but in vain.it's jus closing any browser when I touch the download icon...

Re: Xperia j download problem

giboht — Mon, 06 Jan 2014 13:22:40 GMT

the same problem here!! i cannot download any apps in google play..it said the application stop..the same wtih DHEEPSS

Re: Xperia j download problem

Sam — Tue, 07 Jan 2014 06:38:24 GMT

@giboht - Before we look into this further, can you please advise if you have tried the various steps above to potentially resolve this?

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