topic Re: Authentication problem for internet in XPERIA archive

Authentication problem for internet

wicklowspar — Fri, 08 Nov 2013 11:58:40 GMT

hi can you help with my phone cant get into internet at home saying authenication problem checked the provider, all ok everyone else can log in no problem,

Re: Authentication problem for internet

Rickard — Fri, 08 Nov 2013 12:15:56 GMT

Do you get this for the WiFi-connection or when trying to access a certain webpage or app?

If it's when using WiFi, go to Settings -> WiFi, tap and hold on your network and select Forget network. Then try to connect again and make sure that you type the password correctly.

Re: Authentication problem for internet

sssid — Sun, 12 Jan 2014 12:04:40 GMT

I have the same problem.

And trying again doesn't work!

My phone has the WiFi saved with correct pasword and says saved, secured with WPA/WPA2 - but when i try to connect it it says authentication problem.

All other devices and phones in the flat work with the WiFi.

What can i do?

Cheers

Re: Authentication problem for internet

izzy63 — Sun, 12 Jan 2014 18:04:56 GMT

Have had my Z1 do this ever since the 4.3 update, correct password/saved secured etc but still says Authentication Problem....

Re: Authentication problem for internet

Sam — Mon, 13 Jan 2014 01:54:58 GMT

Have both of you above removed and reentered the details of the routers you are connecting to since the update?

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Re: Authentication problem for internet

izzy63 — Mon, 13 Jan 2014 09:10:23 GMT

Hi Sam, yes i have.....i did delete my email accounts (3 in total) & then basically started afresh.....strangely tho AUTHENTICATION ERROR does not appear all the time, as mentioned this has only appeared since the 4.3 update but could be coincidence.

Re: Authentication problem for internet

paolomic — Thu, 06 Feb 2014 06:55:18 GMT

Hello,

i have a problem while I am trying to connect to eduroam authenticated wifi network.

Here the symptoms.

Before connecting, the signal indicator shows full signal strength. When I am trying to connect, the signal dropped to the lowest and the "connecting" dialog stays and after some time it just went back to "saved, secured" thing and show full signal strength. At that point I had an “authentication problem” indication. Set up was the same as other android device that works perfectly.

Settings: EAP TLS PAP authentication.

Z1, 4.2.2, built 14.1.G.2.257

Re: Authentication problem for internet

paolomic — Thu, 13 Feb 2014 07:46:11 GMT

problem fixed with 4.3 upgrade!

Re: Authentication problem for internet

lalita — Sun, 09 Mar 2014 11:31:35 GMT

I simply wrote wrong password 100times... When I got it right it worked

Re: Authentication problem for internet

AndrewLIM — Sun, 16 Mar 2014 05:51:48 GMT

what is meant by remove and reenter the details of the routers?

Re: Authentication problem for internet

elviepops — Mon, 14 Jul 2014 16:28:03 GMT

Yes Its saying the above and cant get on my whats ap what to do please help not great with this phone a sony experia miro thanks

Re: Authentication problem for internet

Sam — Tue, 15 Jul 2014 01:03:17 GMT

@elviepops - Have you tried my advice on the first page regarding forgetting and re-adding the connection? I only say this as the most common cause of this is that the wrong password has been entered for the router.

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