topic Re: Xperia Z Bluetooth in XPERIA archive

Xperia Z Bluetooth

dhomz — Fri, 11 Oct 2013 03:42:03 GMT

Y Xperia z can't detect devices and can't be seen by other devices even though the Bluetooth is open

It stopped working after I updated to the latest firmware. I just bought my phone last week.

Kindly please answer my question. Thanks in advance.

Re: Xperia Z Bluetooth

xperiadroid — Fri, 11 Oct 2013 04:38:04 GMT

Is your phone visible to other devices? You need to go to Settings > Bluetooth, and see the option on the top which displays your phone's name, does it say "Only visible to paired devices"? If it does, tap it and it will say "Visible to all nearby Bluetooth devices". Then your phone will be detected by other devices.

Re: Xperia Z Bluetooth

dhomz — Fri, 11 Oct 2013 04:59:13 GMT

I did that already same with the device I'm trying to pair with. Tnx for the suggestion though

Re: Xperia Z Bluetooth

Nabeel — Fri, 11 Oct 2013 08:54:18 GMT

dhomz wrote
It stopped working after I updated to the latest firmware. I just bought my phone last week.

It can be a software glitch. Just to rule it out, perform a software repair on your phone.

Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via SUS

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions

http://www.sonymobile.com/global-en/tools/update-service/

Re: Xperia Z Bluetooth

dhomz — Fri, 11 Oct 2013 10:48:14 GMT

doesn't help at all. should i return my phone? or go to sony center?

Re: Xperia Z Bluetooth

dhomz — Fri, 11 Oct 2013 11:26:21 GMT

and one more, i just found out that my mobile data ins't working also. after i udpated and install the internet settings, i cant connect to the net using the mobile data. omg. what's happening? i hope it's just a software glitch. my phone isn't even 1 week old. i hope you could clarify things. and i haven't done anything, i jst updated the software =c

Re: Xperia Z Bluetooth

Rickard — Fri, 11 Oct 2013 14:18:49 GMT

As the problem remains even after a repair of the phones software i recommend that you contact your dealer, a service location or local Sony Xperia support (http://www.sonymobile.com/global-en/support/contact-us/) for assistance.