topic Re: Usb Malfunctioned! in XPERIA archive

Usb Malfunctioned

hsb001 — Thu, 10 Oct 2013 23:28:48 GMT

The Last USB device you connected to this computer malfunctioned..
how to bypass this error
m getting this error while connecting my xperia in switched off mode..
actually i want to update my fone software 😐
tried installing drivers etc
using Win 8.1

Re: Usb Malfunctioned

Uliwooly — Fri, 11 Oct 2013 00:09:44 GMT

I cant' see the picture, please upload it to box.com and post the link here

Re: Usb Malfunctioned

Sam — Fri, 11 Oct 2013 05:25:30 GMT

Firstly, please try a secondary USB port if possible, if the problem continues open Device Manager on your computer to reinstall the driver for your device while your device is connected with your PC via a USB cable.

Microsoft Windows Vista and 7 users

To open Device manager on your computer

Click on the Start button.
In the Search box, type device manager, and then press enter.

Microsoft Windows 8 users

To open Device manager on your computer

Click the Desktop Tile to open the Desktop.
Click >> at the bottom right of the taskbar.
Select Control Panel from the Menu.
Select Device Manager from the list of control panel items.
Note: If you do not see the screen with the Device Manager option, click the View by drop-down menu and select Small icons.

Microsoft Windows XP and 2000 users

To open Device manager on your computer

On the desktop, right-click on My Computer and click Properties.
In the System Properties window, click the Hardware tab.
In the Hardware, tab click the Device Manager button.

To reinstall the drivers for your device

Scroll down to the Universal Serial Bus controllers (USB section) of the Device Manager window.
Look for an MTP Device: Media Device, Unknown Device or any other reference to your phone. Click on this entry and choose "Uninstall" whilst leaving the device connected.
Wait a few minutes, and the computer will reinstall the drivers for the device.
Now, the phone is accessible via Computer/My Computer on your computer.

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Re: Usb Malfunctioned

RG8 — Mon, 14 Oct 2013 06:42:48 GMT

I already tried that. When i uninstalled the drier and again attached my USB, PC firstly showed "Installing Drivers", then it showed "Drivers not Installed" and again USB not recognized error..I tried with two different USB cables on three different computers (All windows 7). Please give some other solution.

Re: Usb Malfunctioned!

RG8 — Mon, 14 Oct 2013 06:43:09 GMT

Re: Usb Malfunctioned!

Sam — Mon, 14 Oct 2013 22:46:20 GMT

Unfortunately this implies that there may be an issue with the system connector of the phone itself and as such I would have to advise you to return the phone so that it may be assessed by an authorised repair agent.

Re: Usb Malfunctioned!

moazzam_munir90 — Mon, 21 Oct 2013 01:57:00 GMT

it's not the connector issue, it's some driver issue with windows 8.1. i have two desktops at home, one with windows xp and the other with windows 8.1. when i repair my phone on windows 8.1 it says usb malfunctioned but it works fine on windows xp. when i had windows 8, i didn't encounter this error.

Re: Usb Malfunctioned!

_alexdon_ — Mon, 21 Oct 2013 12:29:12 GMT

Apparently,windows 8 and upper has some issues with drivers,but the mods do not think it is possible.