topic Re: SONY Z1 RANDOM SHUTDOWN AND BOOT UP PROBLEMS in XPERIA archive

SONY Z1 RANDOM SHUTDOWN AND BOOT UP PROBLEMS

MR51NGH — Wed, 27 Nov 2013 11:02:17 GMT

My Sony Z1 is amazing but it randomly Shuts of it feels like it struggling when I multitasking like download and play a game at the same time then when shuts off it struggle to come back on after the Sony Logo appears then It shuts off I'v Done a hard reset a few times Evan restored my phone a couple of times but still this problem accours please help I'm going to send it back if I can?

Re: SONY Z1 RANDOM SHUTDOWN AND BOOT UP PROBLEMS

Johan — Wed, 27 Nov 2013 11:47:29 GMT

Try running it in safe mode for a while and check if you still experience any shut downs.

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If you do and you have tried to reinstall the phone software via SUS you should contact your local support team to have this examined at a repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: SONY Z1 RANDOM SHUTDOWN AND BOOT UP PROBLEMS

MR51NGH — Thu, 28 Nov 2013 10:57:05 GMT

Thanks but it didn't work, phoned up Sony its getting sent away for repair a bit gutted but hopefully quicker the better. Has their been a issue with the z1 overal ?

Re: SONY Z1 RANDOM SHUTDOWN AND BOOT UP PROBLEMS

jsl91 — Fri, 14 Feb 2014 15:00:14 GMT

I had 3 Xperia ZLs and they all had this problem in common! From my research, seems to me all the sony series do this! And all the carrier tells me is to repair or replace, which I repaired one and replaced two. Very very frustrated at Sony about this!! It`s like I'm stuck in a loophole!!!