topic Re: Xperia Z1 flash issue in XPERIA archive

Xperia Z1 flash issue

sorin2ro — Thu, 07 Nov 2013 19:53:00 GMT

Hi, I noticed that my Xperia Z1 photos made using the flash tend to have a white hue in the right side, most of them anyway. And it's not the fact that I'm too close to the subject. In the attached photo everything was at least 1 and a half meters away from me. Not all pictures turn out like this, but most of them get this white hue.

Any of you experinced this ? Could it be that I have a faulty unit ?

Re: Xperia Z1 flash issue

Uliwooly — Thu, 07 Nov 2013 20:05:25 GMT

I can't see the picture, upload it to box.com and post the link here, thank you

Also check this thread

http://talk.sonymobile.com/t5/FAQ/Capture-better-photos-in-low-light-conditions/m-p/395397#U395397

Re: Xperia Z1 flash issue

sorin2ro — Thu, 07 Nov 2013 20:23:19 GMT

Hi, I uploaded 2 more photos and the original one. The last 2 I did a few minutes ago, one using the settings described in your link (Party mode+fill flash), the other with superior auto (the one that got the white balance better). They both have the white/blue hue in the lower side (because they were made in portrait mode - the first one has the hue in the right side, as it was made in landscape mode). This is really anonying because last weekend I went out with a couple of friends and tried to shoot a few pics with the flash and got the nasty hue, and then tried the same pics with a friends Samsung Galaxy S4 and they came out waaay better (no sign of the hue also - even in cases where the subject was very close - 20 cm).

https://app.box.com/s/64ngev6ow3t9zxwtyxho

https://app.box.com/s/p94oh7ussd36omr6qke4

https://app.box.com/s/dwhs4aqgy27thl2y0mfp

Re: Xperia Z1 flash issue

Uliwooly — Thu, 07 Nov 2013 23:23:48 GMT

There's something too close to the camera lens and/or flash, it could be your finger(s), it could be a protective case and/or film.

Re: Xperia Z1 flash issue

Honami — Mon, 18 Nov 2013 10:53:17 GMT

I faced the same problem, I dont put cover or finger between the flash and the camera, but the photo taken is still whitening.

Re: Xperia Z1 flash issue

sorin2ro — Mon, 18 Nov 2013 13:23:51 GMT

I still haven't solved the issue either. I didn't place a finger near the flash or the camera when taking the photos and I don't have any case on the phone.

In some photos it is very obvious (half of the image has the white hue over it), while in other photos it is less obvious (maybe it depends on the ISO value), but you can see it in every photo taken with flash. Any other Xperia Z1 users noticed this issue ?

Re: Xperia Z1 flash issue

swampblack — Sat, 14 Dec 2013 08:09:34 GMT

I have the same problem and some strange white balance behavior (it tends to be green). the light come from flahs side and it invade the lens. My Z1 have white back. I remember that white iPhone 4 had the same problem a couple years ago. Apple had to change the kind of paint to fix it. What colour is your Z1 back?

Re: Xperia Z1 flash issue

nacionmclen — Sat, 14 Dec 2013 12:39:49 GMT

Hey TS! I think it because of reflected wall or shiny color that's why is there white hue. Try to shoot in a dark room that NO HAVE WALL COLOR SHINE. i think it because of the flash of camera.. Or some mirror when you shoot in a dark room that why i think..

Re: Xperia Z1 flash issue

sorin2ro — Sat, 14 Dec 2013 12:57:31 GMT

I have the back Xperia Z1. And it's not an issue with some reflective surface. I tried to shoot photos with flash in dark rooms or outside and I still get the same white hue... It's really annoying.

Re: Xperia Z1 flash issue

Crusiek — Wed, 18 Dec 2013 10:06:56 GMT

Well, me and my friends were testing this phone and out of 20 people 2 had this problem i was one of them

... we all had same model of black xperia z1.

I managed to get to the bottom of this .... i think. First of all if u have additional case cover with too small "window" around the lens or additional protective foil the problem is getting even bigger.... foil transports more light fom flash so check if the photo is better wothout additional protective foil or case cover (im not talking about original one).

Anyway....

My phone has silver border around the lens and i had same problem over and over again. Sometimes when i restarted it i managed to get few pictures of god quality.........one day i just painted this silver border with thin black marker with caution and....viola.... problem dissapered... funny thing because out of 20 same models ony 2 experienced same problem ... all looked the same, dunno maybe flash is brighen on those 2 mabe some other problem ....anyway i know its not the best solution but it helped me. cheers

Re: Xperia Z1 flash issue

Mehak — Tue, 14 Jan 2014 12:15:50 GMT

Hello,

I have a white xperia z1 model and the issue is still here, i did think it was my cover but even if i removed it still persists.

Re: Xperia Z1 flash issue

Mehak — Tue, 14 Jan 2014 12:31:40 GMT

Hello,

I have a white xperia z1 model and the issue is still here, i did think it was my cover but even if i removed it still persists.

Re: Xperia Z1 flash issue

Zei — Sun, 19 Jan 2014 23:14:45 GMT

Same issue here. Just bought my xperia Z1 and have the same flashing photos effect. Any solution?

Re: Xperia Z1 flash issue

wolfmachien — Sat, 25 Jan 2014 23:27:00 GMT

I expected a lot from the z1 but even after it failed to live up to my expectations with the superior auto mode that produces the most noisy photos i've ever seen (my xperia arc was a lot better) and a slight yellow tint to the display, i was pretty **bleep** pleased with the phone. But after seeing that most of the photos that i take in low light with the flash on are pretty much useless because of the total white out on the right (bottom) side, I can feel nothing except what a waste of money it was to buy this phone.

Re: Xperia Z1 flash issue

Nahiyan244 — Thu, 13 Feb 2014 15:29:30 GMT

Hi, I had the same issue with my Xperia Z1. I became really disappointed and started to Google for solution. But non worked out. Some said that the problem appears to the phones having white or colored back. I tried out every possible way to fix it. But non helped. I started to hate my phone for this reason. But finally I found a solution to the problem of my phone. The problem was the fingerprints over the flash and the lens. I cleaned the lens and flash with a soft cloth and the problem fixed. The white hue disappeared. Now I can take great pic with my best android camera phone in dark rooms with flash and I love it. Just give it a try and see if the problem fixes

Re: Xperia Z1 flash issue

mazarikmpos — Thu, 03 Apr 2014 02:12:59 GMT

thanks man i was bad about this phone couse i had this flash issue but thanks to you it works for me , no more white hue in my photos (sorry for my bad english XD)

Re: Xperia Z1 flash issue

Spidermonkey — Fri, 16 May 2014 18:26:07 GMT

hey did you fix the issue mines does the same flash bleed

maybe some production models have this defect

or did you return the phone

Re: Xperia Z1 flash issue

RainManTwo — Tue, 12 Aug 2014 04:25:13 GMT

any news regarding this issue ?

I tried black painting the silver ring - no effect

removing the protective film (that cam with the phone) - no effect.

it's not bleeding through the white back cover... cause when I cover the led with my finger, there's no bleeding of light via the white glass/plastic...

so... what the **bleep** is causeing the bleed ? proximity ?

here's an example (right of the image...):

https://www.dropbox.com/s/71ifs2apfhvwhur/DSC_0278.JPG

Re: Xperia Z1 flash issue

RainManTwo — Tue, 12 Aug 2014 04:41:07 GMT

ok.

here's a solution (an ugly one.. but works).

looks like the problem is either that the LED is too close to the lens

or that it's to "high" on the back surface, so that the light reaches the lens directly.

I used a piece of black cable as a barrier between the led and the lens.

works perfectly.

Re: Xperia Z1 flash issue

RainManTwo — Tue, 12 Aug 2014 04:42:26 GMT

here're the before and after fix pictures...