topic cant bypass unlock screen in XPERIA archive

cant bypass unlock screen

DLsteve — Wed, 27 Nov 2013 07:47:28 GMT

my Z1 is one day old, it switched it self off when I inserted the usb to pc. When I tried powering up again, there was a lock screen. but I never activiated a lock screen and dont have a pin for it, so essentialy my phone is locked.

Is there a way around it?

Can I factory reset without being able to get the UI?

Help would be appreciated, Thank you

Re: cant bypass unlock screen

Uliwooly — Wed, 27 Nov 2013 07:50:10 GMT

I've seen that before and the problem was mcafee

if that's the case you will have to contact mcafee

or you can do a factory reset and delete everything on your phone

Re: cant bypass unlock screen

DLsteve — Wed, 27 Nov 2013 08:06:42 GMT

you are right, there is another security app run my McAfee on the phone...

How do I factory reset without being able to go into the setting screen?

Re: cant bypass unlock screen

Uliwooly — Wed, 27 Nov 2013 08:19:06 GMT

you can contact mcafee

You have 3 options (I would go with SUS option 3)

1) use MyXperia

myxperia.sonymobile.com

2) android manager

https://www.google.com/android/devicemanager

3) SUS

Update Service (SUS)

bloqueo de pantalla

andreeeea — Wed, 25 Dec 2013 17:16:55 GMT

Hola sony tengo un problema ayer cambie mi contraseña para bloquear el movil y se me ha olvidado, he llamado a mi compalia de telefono para resetearlo y me han dado algunos consejo como presionar un boton rojo donde esta la tarjeta sim o presionar el boton de encendido y volumen a la ver pero nada.. por favor necesito una solucion cuanto antes GRACIAS

Re: bloqueo de pantalla

Uliwooly — Wed, 25 Dec 2013 19:19:44 GMT

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