https://community.sony.com.mk/t5/xperia-archive/walkman-update/m-p/3146359#M322478 I just reset my phone and when it came back on the latest update to the walkman is no longer showing, everything else is fine. Any ideas as to why this is happening as I had the update previous to the reset Thu, 24 Oct 2013 12:11:24 GMT Chewyourchin 2013-10-24T12:11:24Z https://community.sony.com.mk/t5/xperia-archive/walkman-update/m-p/3146359#M322478 I just reset my phone and when it came back on the latest update to the walkman is no longer showing, everything else is fine. Any ideas as to why this is happening as I had the update previous to the reset Thu, 24 Oct 2013 12:11:24 GMT https://community.sony.com.mk/t5/xperia-archive/walkman-update/m-p/3146359#M322478 Chewyourchin 2013-10-24T12:11:24Z https://community.sony.com.mk/t5/xperia-archive/walkman-update/m-p/3146360#M322479 <P>Instead of resetting the phone, try repairing the firmware using Sony companion tool. THis will install the firmware again and restore everything as during the time of manufacture.</P><P>Here are the procedures:</P><P><SPAN>1. Download the PC Companion software from&nbsp;</SPAN><A rel="nofollow noopener noreferrer" target="_blank" href="http://www.sonymobile.com/gb/tools/pc-companion/">http://www.sonymobile.com/gb/tools/pc-companion/</A><BR /><SPAN>and install it on your PC.</SPAN><BR /><SPAN>2. Install and open PC Companion then select Support Zone.</SPAN><BR /><SPAN>3. Phone Software Update.</SPAN><BR /><SPAN>4. Start.</SPAN><BR /><SPAN>5. Repair Phone</SPAN><BR /><SPAN><BR /></SPAN></P><P><SPAN>and follow the steps there after</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN><IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></SPAN></P> Thu, 24 Oct 2013 18:35:50 GMT https://community.sony.com.mk/t5/xperia-archive/walkman-update/m-p/3146360#M322479 rhinorunner 2013-10-24T18:35:50Z