https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143859#M320350 <P>Just to clarify, when you open the Backup &amp; Restore section of PC Companion and you see the backup files, is it not letting you select the actual files or is it letting you do that but not letting you then select the specific categories in the next step?</P> <HR /> <P><FONT color="#3366ff"><EM>Don't forget to mark posts that answers the topic as Accepted Solution.&nbsp;<BR /></EM></FONT><EM>If you find any post helpful, press Kudos.<BR /></EM><EM>What are your thoughts about this forum?&nbsp;</EM><EM>Let us know by doing this short </EM><EM><A href="http://surveys.opinion-8.com/SE/SF/en" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#3366ff"><FONT color="#ff0000">survey</FONT>.</FONT></A></EM></P> Wed, 09 Oct 2013 00:01:50 GMT Sam 2013-10-09T00:01:50Z https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143857#M320348 Somebody PLEASE HELP ME.....I was sent a new phone from SONY....after a month...to replace my old xperia Z which I had for 5 weeks! Before I sent old one, I backed up photos and contacts using PC companion. now I am not able to select what items to restore ...I can see my 2 backups...but it won't let me select them to restore back to my new phone from PC companion!!!<BR /><BR />Save me!! Please!!! Tue, 08 Oct 2013 23:23:02 GMT https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143857#M320348 SoOVERsony 2013-10-08T23:23:02Z https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143858#M320349 <P>You should be able to find the pictures somewhere on your PC, I wonder if the backup(s) is/are corrupted&nbsp;</P> Tue, 08 Oct 2013 23:26:10 GMT https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143858#M320349 Uliwooly 2013-10-08T23:26:10Z https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143859#M320350 <P>Just to clarify, when you open the Backup &amp; Restore section of PC Companion and you see the backup files, is it not letting you select the actual files or is it letting you do that but not letting you then select the specific categories in the next step?</P> <HR /> <P><FONT color="#3366ff"><EM>Don't forget to mark posts that answers the topic as Accepted Solution.&nbsp;<BR /></EM></FONT><EM>If you find any post helpful, press Kudos.<BR /></EM><EM>What are your thoughts about this forum?&nbsp;</EM><EM>Let us know by doing this short </EM><EM><A href="http://surveys.opinion-8.com/SE/SF/en" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#3366ff"><FONT color="#ff0000">survey</FONT>.</FONT></A></EM></P> Wed, 09 Oct 2013 00:01:50 GMT https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143859#M320350 Sam 2013-10-09T00:01:50Z https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143860#M320351 They are there...it is just not letting me select which information I wish to restore at the screen for example...contacts, videos, photos erc Wed, 09 Oct 2013 11:25:14 GMT https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143860#M320351 SoOVERsony 2013-10-09T11:25:14Z https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143861#M320352 Not letting me select specific categories in the next step....u r correct! Wed, 09 Oct 2013 14:09:49 GMT https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143861#M320352 SoOVERsony 2013-10-09T14:09:49Z https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143862#M320353 <P>Unfortunately in this case it appears that the backup file you have is corrupt and I am not aware of any way around this sorry.</P> <HR /> <P><FONT color="#3366ff"><EM>Don't forget to mark posts that answers the topic as Accepted Solution.&nbsp;<BR /></EM></FONT><EM>If you find any post helpful, press Kudos.<BR /></EM><EM>What are your thoughts about this forum?&nbsp;</EM><EM>Let us know by doing this short </EM><EM><A href="http://surveys.opinion-8.com/SE/SF/en" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#3366ff"><FONT color="#ff0000">survey</FONT>.</FONT></A></EM></P> Wed, 09 Oct 2013 23:14:41 GMT https://community.sony.com.mk/t5/xperia-archive/unable-to-select-data-when-restoring-information-from-pc/m-p/3143862#M320353 Sam 2013-10-09T23:14:41Z