topic Re: smartwatch2 in XPERIA archive

smartwatch2

Plastelinka1 — Wed, 06 Nov 2013 14:53:15 GMT

I just bought sw2, I connect it with my xperia Z1 but smartwatch keps connecting and disconnecting, can someone help me?

Re: smartwatch2

Johan — Wed, 06 Nov 2013 14:55:52 GMT

Try to reset the watch and remove the pairing under Bluetooth settings in the phone.

Now make sure that you have downloaded both the latest update for Smart Connect and the Smart Watch 2 application from Google Play store.

Then try to pair the watch and phone again.

If it still fails try disabling Wi-Fi.

Re: smartwatch2

Plastelinka1 — Wed, 06 Nov 2013 15:45:33 GMT

Still the same

Re: smartwatch2

Johan — Wed, 06 Nov 2013 16:00:06 GMT

Try reinstalling the watch using SUS.

http://www.sonymobile.com/gb/tools/update-service/

Also make sure that your phone is running on the latest version of the phone software.

Re: smartwatch2

Plastelinka1 — Wed, 06 Nov 2013 17:27:40 GMT

Seems better now, disconnected couple times in begining but now works perfect, thanks:)

Re: smartwatch2

Plastelinka1 — Thu, 07 Nov 2013 06:15:00 GMT

Some time havepassed and problem is the same, watch keeps reconnecting about every 30mins

Re: smartwatch2

Johan — Thu, 07 Nov 2013 09:12:42 GMT

In that case I think that this watched needs to be examined and fixed at a repair center. Contact your local support team for more information on how to submit your watch for service.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/