topic Re: Xperia Z1 Call Waiting Notification PROBLEM in XPERIA archive

Xperia Z1 Call Waiting Notification PROBLEM

vvserpent — Mon, 07 Oct 2013 14:16:10 GMT

Hi,

I just found there is no call-waiting notification beep/ sound when 2nd voicecall incoming... .... and this caused few inportant call missed....

I have checked my Z1 and have call-waiting activated....

Do you have samilar problem and please tell me how to fix it...

Re: Xperia Z1 Call Waiting Notification PROBLEM

Uliwooly — Mon, 07 Oct 2013 16:14:08 GMT

You don't get the other call at all or you don't get the notification that you have another call ?

Re: Xperia Z1 Call Waiting Notification PROBLEM

vvserpent — Tue, 08 Oct 2013 03:55:22 GMT

Actually, when 2nd call incoming, there is on screen notification, but my Z1 don't have notificaiton sound/ beep.

During the primary call , I can't see my Z1 monitor and there is no notification sound/ beep. I don't know 2nd call is waiting and hence I missed some important calls..

Re: Xperia Z1 Call Waiting Notification PROBLEM

Rickard — Tue, 08 Oct 2013 13:38:37 GMT

I tried this here but i get beep sounds when i have a 2:nd incoming call. Which firmware version do you have (Settings -> About phone) and are you using any headset or similar?

Re: Xperia Z1 Call Waiting Notification PROBLEM

vvserpent — Tue, 08 Oct 2013 15:52:41 GMT

HI Rickard,

The software running on my Z1 is Build 14.1G.1.534.

Regards,

Jacky

Re: Xperia Z1 Call Waiting Notification PROBLEM

vvserpent — Tue, 08 Oct 2013 16:36:48 GMT

Hi Rickard,

I use the Z1 builtin earpiece / micrphone only. I don't use headset/ BT beahset.

Regards,

Jacky

Re: Xperia Z1 Call Waiting Notification PROBLEM

Rickard — Tue, 22 Oct 2013 07:17:11 GMT

I have tested this on a few units and with different operators but i always get a notification sound when there's a second incoming call.

Try starting your phone in safe mode to make sure it's not caused by a 3:rd party app: http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008.

If this also happens in safe mode, try making a repair of the phones software using PC Companion: http://www.sonymobile.com/se/tools/pc-companion/ but please note that this will reset your phone.

Re: Xperia Z1 Call Waiting Notification PROBLEM

bobdinro — Tue, 22 Oct 2013 12:09:18 GMT

everywere on forum on support mail, chat they put u reinstal android, PLEASE WE ARE NOT IDIOTS this phone has serious problems, stop hiding SONY a do something

Re: Xperia Z1 Call Waiting Notification PROBLEM

Mystic — Tue, 22 Oct 2013 13:12:13 GMT

bobdinro... we know there are issues with the phone, but if everyone has no issues with their notification, what else can be the problem.. do think about it for a second that it could be an isolated issue for the particular user. Dont just jump on the bandwagon to crucify the company...

We all know there are issues.. so lets wait to see if they are resolved.. if not we can file a class action down the road.

Re: Xperia Z1 Call Waiting Notification PROBLEM

DeeDee75 — Wed, 09 Apr 2014 09:35:42 GMT

I have a similar problem. When I'm on a call and another call comes through, I don't get a beep notification, the phone just rings normally as if I'm not already on it. In my settings, the call waiting notification is grayed out and won't allow me to select it. One time I was allowed to select this but the setting didn't "stick" and quickly reverted back.I've had this phone for less than 2 months!

Re: Xperia Z1 Call Waiting Notification PROBLEM

DeeDee75 — Wed, 09 Apr 2014 09:40:16 GMT

Mystic, understand that people pay way too much for these phones so their expectations are rightfully high.

Re: Xperia Z1 Call Waiting Notification PROBLEM

Rickard — Thu, 10 Apr 2014 08:21:56 GMT

Call waiting is a service from the operator and your operator and subscription needs to support it. What happens when you try to enable call waiting in the phone is that the phone sends a standard signal to your operator asking the operator to enable the service in your subscription. If that doesn't work you need to talk to your operator to see if they support it and why it's not getting enabled.