topic Re: Xperia V doesn't boot anymore. in XPERIA archive

Xperia V doesn't boot anymore.

Dema — Mon, 21 Oct 2013 09:57:18 GMT

2 days ago I charged my phone, but then suddenly it stopped charging.

I was still able to use the phone, turn it off and boot again, but it still wouldn't charge.

I also tried reinserting the battery.

At this point it looks like the battery is charged, I get a green led when connecting it to the power, before it was red.

But I still can't boot. When I connect it to the power it tries to start automatically and the led goes off. The Sony logo appears on the screen, but after a few seconds it dissappears again and the phone is turned off. This process continues the whole time while it's connect to the power.

I already tried to use Sony update Service and PC companion, but I'm unable to connect my phone. It just doesn't start.

I also tried resetting, by holding the volume and power btns, doesn't do anything.

Is there anyone who has had the same issue or knows what this could be?

Re: Xperia V doesn't boot anymore.

Dema — Mon, 21 Oct 2013 12:12:27 GMT

For some reason the led is now red again.

So when unpowered, and I try to turn on the phone, the led blinks red. Like the battery isn't charged.

Re: Xperia V doesn't boot anymore.

Alexander1 — Mon, 21 Oct 2013 12:55:42 GMT

I suggest that you keep charging your phone for a couple of hours. You could also try to charge the phone using another charger.

If the phone still doesn't start after a few hours, try to remove SIM card and SD card from the phone and just put back the battery. Try to start it again.

Re: Xperia V doesn't boot anymore.

Dema — Mon, 21 Oct 2013 18:38:52 GMT

I tried charging it for a few hours, but it doesn't seem to charge, since the phone tries to start the whole time.

I removed the SIM and SD card, but it still doesn't start.

Re: Xperia V doesn't boot anymore.

Alexander1 — Tue, 22 Oct 2013 11:48:23 GMT

If you have tried with Update Service with no success I suggest that you have the phone examined by an authorized service center. Please contact your local support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/