https://community.sony.com.mk/t5/xperia-archive/x10-mini-crash/m-p/3139203#M317184 <P>Hi, I tried to reset my sony x10 mini yesterday to factory settings within the menu (Privacy--&gt;restore to factory setting).</P><P>During this process it crashed. The hard reset doen't work as well (on/off + middle or any other button).</P><P>The phone isn't totally swithched off, ie the screen is not totally black, but rather dark grey.</P><P>When I connect the phone to my PC via USB, the computer recognizes something (USB connection sound), however, the computer doesn't display anything about a connected device.</P><P>I have tried SEUS as well and it doesn't work.</P><P>The battery is non-removable.</P><P>What can I still do to resolve this fatal crash?</P> Thu, 21 Nov 2013 10:54:18 GMT User999 2013-11-21T10:54:18Z https://community.sony.com.mk/t5/xperia-archive/x10-mini-crash/m-p/3139203#M317184 <P>Hi, I tried to reset my sony x10 mini yesterday to factory settings within the menu (Privacy--&gt;restore to factory setting).</P><P>During this process it crashed. The hard reset doen't work as well (on/off + middle or any other button).</P><P>The phone isn't totally swithched off, ie the screen is not totally black, but rather dark grey.</P><P>When I connect the phone to my PC via USB, the computer recognizes something (USB connection sound), however, the computer doesn't display anything about a connected device.</P><P>I have tried SEUS as well and it doesn't work.</P><P>The battery is non-removable.</P><P>What can I still do to resolve this fatal crash?</P> Thu, 21 Nov 2013 10:54:18 GMT https://community.sony.com.mk/t5/xperia-archive/x10-mini-crash/m-p/3139203#M317184 User999 2013-11-21T10:54:18Z https://community.sony.com.mk/t5/xperia-archive/x10-mini-crash/m-p/3139204#M317185 <P>Unfortunately if SUS can't detect the phone I think that this needs this be examined and fixed at a repair center. Contact your local support team for more information about how to get it examined.</P> <P><A href="http://www.sonymobile.com/global-en/support/contact-us/contact-info/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/contact-info/</A></P> Thu, 21 Nov 2013 10:59:32 GMT https://community.sony.com.mk/t5/xperia-archive/x10-mini-crash/m-p/3139204#M317185 Johan 2013-11-21T10:59:32Z