topic Re: screen not responding incoming call in XPERIA archive

screen not responding incoming call

wdv — Tue, 05 Nov 2013 10:33:58 GMT

Hello,

Sometimes screen stays black en is not lighting up by an incoming call. Only way to respond is by powering the power button.

Is there a fix for this?

Greets

Johan — Tue, 05 Nov 2013 12:31:00 GMT

Make sure that you have the latest version of the phone software and that there are no screen protector covering the proximity sensor.

If it still won't work I suggest that you try to master reset the phone via Settings > Backup & restore.

wdv — Tue, 05 Nov 2013 13:16:08 GMT

yes i have the latest software en no screen protection.

Is this option the same as pc companion repair or is backup and reset on the phone best option?

tubbystar — Tue, 05 Nov 2013 15:54:56 GMT

Mine does the same, also the call doesnt hang up after person has hung up. Sony sony sony.... Sigh....