topic Re: Bluetooth getting disconnected frequently in XPERIA archive

Bluetooth getting disconnected frequently

PavanP — Thu, 21 Nov 2013 08:08:06 GMT

I am using a Plantronics Voyager Legend bluetooth with my Xperia Z Ultra. The call gets disconnected frequently. I am able to talk for a few seconds and then it gets disconnected without a warning or anything even when i am wearing bluetooth device with the phone beside me.

I have tried multiple times to go and manually connect to the bluetooth device. It works sometimes and sometimes it just says connection failed.

Wired headsets do not have any problem. It is only with the bluetooth headset.

I havent tried with any other bluetooth headset.

Re: Bluetooth getting disconnected frequently

Hampus — Thu, 21 Nov 2013 08:38:59 GMT

Make sure that you have the latest software on your Xperia Z Ultra:
www.sonymobile.com/global-en/tools/pc-companion/

You can also check so Wi-Fi is not activated under Settings > Wi-Fi. But if the problem persist, I suggest that you try with another Bluetooth-headset. Preferably a Sony headset to see if the problem is in your phone or if it's a compatibility problem and/or a problem with the headset itself.

Re: Bluetooth getting disconnected frequently

BeJo — Wed, 16 Apr 2014 11:13:08 GMT

Exactly the same problem with my Xperia Z1 Compact. Sony support suggested me to buy a sony headset!

Re: Bluetooth getting disconnected frequently

Edowave — Wed, 10 Dec 2014 23:15:42 GMT

Try to connect using the "throw" option. This worked for me.

Re: Bluetooth getting disconnected frequently

Chrissiej26 — Sat, 31 Jan 2015 11:45:58 GMT

Do you use avg cleaner pro? Auto profiles caused this problem on my phone "Xperia z3"