topic Re: Error Message PC Companion update in XPERIA archive

Error Message PC Companion update

howmenare — Wed, 20 Nov 2013 21:59:11 GMT

Hi there, I’m new to this forum. I’m using an old Windows XP SP3 system and my mobile phone is a W580i. It’s outdated, I know…. Last week, as I was trying to update the Sony software PC Companion, I had a power blackout at my house. After a restart, a deinstallation and a registry cleaning, I retried to install the software, but since then, whenever I made an effort to install PC Companion, I always got the same error message, which says: “Installation aborted, there is a more recent version already installed on your computer. This version has to be uninstalled, before you’re able to install the older version. But there isn’t an older version, there is nothing to uninstall. Anybody any ideas, what to do about this problem. Hope to find some answers here, thanks a lot, howmenare

Re: Error Message PC Companion update

Uliwooly — Wed, 20 Nov 2013 22:09:13 GMT

Create a new administrador account on your PC > install SUS or PCC and try again

Update Service (SUS)

PC Companion (PCC)

Re: Error Message PC Companion update

howmenare — Wed, 20 Nov 2013 23:49:59 GMT

Hi uliwooly, thanks for your help, but sorry, didn't work, new administrator account, same message and update service doesn't work for w580i, any other ideas? Cheers, howmenare

Re: Error Message PC Companion update

Uliwooly — Thu, 21 Nov 2013 00:31:36 GMT

What about SUS?