topic Re: Problem with Internet Connection in XPERIA archive

Problem with Internet Connection

Problemz — Mon, 04 Nov 2013 18:12:18 GMT

Hi,

I will explain..

Info:

Provider-> Proximus

Xperia T latest version

Problem:

Data internet true 3G (or Edge, H, H+).. is really slow since a few days.

My network connection is H and mostly H+

Good to know:

People with the same provider, internet settings, same Xperia T and location have a speedconnection that is 1MB/s ..

A speednet test gives me 0.12 Mbps ...

Before it was much faster !!

Wifi goes at speed of +- 11 Mbps down and 4 Mbps up..

Solution ??

I don't know how this is possible ?

Is my antenna failing ?

Already did a phone reset/update -> no help

Re: Problem with Internet Connection

Uliwooly — Mon, 04 Nov 2013 18:27:52 GMT

Its probably a network coverage issue, contact them and

1. ask them for any down towers

2. double check your APN settings

3. if micro SIM card its older than 6months to a year, you should get a new SIM card

Re: Problem with Internet Connection

Problemz — Mon, 04 Nov 2013 18:40:24 GMT

1. ask them for any down towers

It has been a few days, and 2 people sitting next to me with same provider/phone didn't have any problems..

2. double check your APN settings

Are always correct and the same as before

3. if micro SIM card its older than 6months to a year, you should get a new SIM card

Phone is from september, so is SIM card

Thx for the fast response, lets continue

Re: Problem with Internet Connection

Uliwooly — Mon, 04 Nov 2013 18:48:12 GMT

Let us know if a new micro sim card solve this issue

Re: Problem with Internet Connection

Problemz — Mon, 04 Nov 2013 18:58:42 GMT

Let us know if a new micro sim card solve this issue

Ok i will pass by a Proximus shop and ask for a new micro SIM.

Will keep you guys updated

Its just so strange i have full connection and H+

Some more test (While H+):

With speedtest download hits 0.25 Mb/s and in less then a second it drops to 0.12 Mb/s and stays there

With speedtest upload hits 1.1 Mb/s and in less then a second it drops to 0.12 Mb/s and stays there

With speedtest is sometime says: no network

Re: Problem with Internet Connection

Problemz — Tue, 05 Nov 2013 16:37:33 GMT

Hi,

Got new micro sim, speeds are the same...

Not more then 0.12 Mbps...

Re: Problem with Internet Connection

Uliwooly — Tue, 05 Nov 2013 20:16:41 GMT

That doesn't seem ok, and there are no network issues? you might want to take it to a Sony repair center

Re: Problem with Internet Connection

Problemz — Wed, 06 Nov 2013 09:16:01 GMT

Ok i used some other sim cards in my smartphone.

Get speeds of +10Mbps.. so it isnt the phone

It looks like some kind of smallband that the provider put me on

Time to make a looooooooooong call clearing this out. Will keep you posted

Re: Problem with Internet Connection

Problemz — Wed, 06 Nov 2013 09:59:18 GMT

LOL im on smallband. First time in years i have this.

Tomorrow my abbo is resetted so it should be fixed.. (will post it)

Thx for the help already

Re: Problem with Internet Connection

Uliwooly — Wed, 06 Nov 2013 23:09:30 GMT

Great news