topic Have the same ringtone for all alerts in XPERIA archive

Have the same ringtone for all alerts

athena12 — Tue, 19 Nov 2013 16:49:35 GMT

I am a fairly new user, Hi.

I am deafened and use my Xperia Z for texts and emails. I have downloaded Assembly Line from my BB to my Xperia and selected as my ringtone because my Hearing Dog is trained to alert me to this particular sound.

I would also like (well, need actually!) to have the same sound notification (Assembly Line) for text and email alerts. There must be some way (hopefully!) to import Assembly Line, which is stored with my ringtones, on to the text notification list but I cannot find any instruction on how to do this either on these message boards or in the User Guide.

Shall be really grateful if one of you experts out there can help me with this; have had some super advice from 'you guys' already.:smileydog:

Re: Have the same ringtone for all alerts

gaza1010 — Wed, 20 Nov 2013 07:53:59 GMT

To change the Z Ultra notification ring tones: go to settings > sound > under "system" press on the "notification sound" and search for your desired ring tone.

To change the ring tone for your email, or any other app, you have to open the app and look for any "notification settings" within the app. Each app may be different. Hope this helps.

Re: Have the same ringtone for all alerts

athena12 — Wed, 20 Nov 2013 14:13:35 GMT

Hi gaza1010, thanks a million for responding.

I have already tried both these avenues for my email/messaging apps, but AssemblyLine is not listed in the ringtone list for either app so thus is inaccessible to them,

AssemblyLine was stored with the telephone ringtones when I downloaded it and I need to find a way either to access the telephone ringtones from other apps, or to copy/store AssemblyLine in each app's ringtone list. Unlike a p.c. there's no 'C' disk to do a system search, identify one's targets and drag them around from app to app.

I hope someone out there has some advice for me. I have tried contacting Sony-Erricson direct via an email address that was provided to me following a feed-back survey, however, this resulted in an 'unable to deliver' response, surprise, surprise, so I am not very impressed, at this point, with Sony's customer support nor their Accessibility policy towards people with special needs, in my case, hearing impairment.:smileycry: Just thought I'd add that little detail in and get it off my chest...

Re: Have the same ringtone for all alerts

gaza1010 — Wed, 20 Nov 2013 14:36:19 GMT

Sorry to hear that my advice didn't help solve your situation for you. Perhaps someone else who is more advanced than me can help out. I've heard that Sony support services has always been hard to get a hold of. I have not gotten to a point when I have to contact them myself (hoping I won't run into trouble and deal with them any time in the future.). Have you tried other ways to contact them such as calling in rather than email?

Re: Have the same ringtone for all alerts

athena12 — Wed, 20 Nov 2013 16:01:32 GMT

Thanks for the suggestion of calling in gaza1010, but that's my whole problem - I am deafened, so cannot use a regular telephone, my only way of communicating with them - and the rest of the world - is by text/email.

Sony should really have a policy for people with similar special needs and if you can't contact them because of your disability, I believe they're hiding from their responsibilities:smileyshame_on_you:. It was ever thus with big corporations and doesn't look like improving any time soon.:smileyraised_eyebrow: