topic Re: Defective does not work in XPERIA archive

Defective does not work

Defective1 — Sat, 02 Nov 2013 21:06:31 GMT

I bought a phone from http://www.vatanbilgisayar.com/ at 16.08.2013

When i started using the phone its system always failed and error about 2 or 3 hours

I gave it back to service 3 times but they didnt fixed all times

I want to change the phone http://www.teleservice.com.tr/tr/ never helped me

I have a video about my phone malfunction on youtube http://www.youtube.com/watch?v=L0K6GUqNwbM

Pls watch it then help me...

Cot88 — Mon, 04 Nov 2013 10:53:39 GMT

Could you translate in english error messages showed in the video?
Thanks

Alexander1 — Wed, 06 Nov 2013 15:58:56 GMT

Do you get the same problem if you try to start your phone in safe mode?

Try to remove your SD card and SIM card an start the phone without.

If the problem persist I suggest that you try to repair the phone software using PC Companion:

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone".

Defective1 — Thu, 07 Nov 2013 23:00:23 GMT

I already did that you said all things but it didnt work

The service always trying to repair the phone software using PC Companion

I took my phone from the service 3 times but the problem still persist

I want to change my phone from the new one the same model but no one help me...

Defective1 — Thu, 07 Nov 2013 23:03:44 GMT

it means ''the program does not responding''