topic Re: hanging issue in charging mode. in XPERIA archive

hanging issue in charging mode.

Sany — Fri, 18 Oct 2013 06:47:00 GMT

I had bought Sony experia SP yesterday . When I am conneting it for charging . I am not being able to use phone properly when it is charging ,it is getting hanged.

Re: hanging issue in charging mode.

Sany — Fri, 18 Oct 2013 06:51:54 GMT

I expect a comment from expert who can resolve this issue.

Re: hanging issue in charging mode.

RenShijo — Fri, 18 Oct 2013 07:21:56 GMT

using wall plug?

is the phone hot?

did you update the phone to the latest software version?

Re: hanging issue in charging mode.

Uliwooly — Fri, 18 Oct 2013 07:32:48 GMT

Repair your phone with SUS or PCC if that doesn't help you have to take it to a Sony repair center

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: hanging issue in charging mode.

Sany — Fri, 18 Oct 2013 08:36:40 GMT

please guide me briefly.

my mobile is getting hanged even when it is being charged by laptop.

Re: hanging issue in charging mode.

colablizzard — Fri, 18 Oct 2013 15:13:09 GMT

Hi Sany,

I think you have the Xperia Touch Screen issue when charging. By hanging do you mean that it does not respond to touch?

Try locking and unlocking the screen, you will see that the hang goes away for a few minutes.

I have enabled "show touches" option under Developer Options to be able to clearly see this bug.

Settings->Sytem: Developer Options -> enable -> undre Input: "Show Touches"and even "Pointer Location" if you want.

Try the above setting and let us know.

I might have the same problem.

Re: hanging issue in charging mode.

Sany — Sat, 19 Oct 2013 08:37:56 GMT

I ahve updated services of phone .Even after that problem is still there. My mobile does not respond to touch while Charging .please let me know if anybody have already gone through this type of problem.

Re: hanging issue in charging mode.

him — Sat, 19 Oct 2013 08:56:19 GMT

I'm also having the same problem. It works for few seconds if i lock and unlock it and again returns to the same hanging state.

Re: hanging issue in charging mode.

colablizzard — Sat, 19 Oct 2013 11:52:32 GMT

Did all of you remove any Screen Guard?

I have removed it and the frequency reduced, but the problem still happens.

Re: hanging issue in charging mode.

bedi_dashmesh — Sat, 19 Oct 2013 18:01:59 GMT

I have the same problems

please someone find the solution for this

Re: hanging issue in charging mode.

colablizzard — Sat, 19 Oct 2013 19:03:30 GMT

List of other SONY Forum threads/Youtube Videos where people have same problem:

Many people have reported this problem in April, why is my September manufactured phone still having this problem? Not a single comment from Sony on any thread.

They keep asking people to use "original charger". Are we fools to buy a new phone and use any other charger.

In-fact, many people have reported better results with other non-Sony chargers.

http://talk.sonymobile.com/t5/Xperia-SP/Xperia-SP-usb-charging-and-touch-problem/td-p/342802
http://vr-zone.com/articles/display-glitch-plaguing-some-sony-xperia-sp-devices/20259.html
https://www.youtube.com/watch?v=zhLy2fJ9AFk
https://www.youtube.com/watch?v=n8fSZnOvivs
https://www.youtube.com/watch?v=RpZeiQ5oJ7E
https://www.youtube.com/watch?v=f067AH9khx4
https://www.youtube.com/watch?v=Mubnqbb65xQ

Re: hanging issue in charging mode.

Sany — Mon, 28 Oct 2013 09:25:07 GMT

Is there anybody in SONY who can reply to the issues raised in this thread.

It seems that sony does not have solution to this problem .:smileysad:

Re: hanging issue in charging mode.

Ashroft98 — Mon, 28 Oct 2013 13:09:36 GMT

Obviously,sony can't solve this issue effectively.

Re: hanging issue in charging mode.

Ashroft98 — Mon, 28 Oct 2013 13:19:50 GMT

Sorry because we can't help you.Anyway,have you tried to do a hard reset?Or fix it using SUS(Sony Update Service)?If no,then give it a try.SUS might solve software related problems.You might have to download large amount of files to fix the phone,but thats better than bringing the phone to Sony Repair Center,right?

Sony Update Service:

http://www.sonymobile.com/gb/tools/update-service/

Re: hanging issue in charging mode.

tubbystar — Mon, 28 Oct 2013 13:46:56 GMT

Mine does the same, it's like it lags when you use the phone.

Re: hanging issue in charging mode.

Ashroft98 — Mon, 28 Oct 2013 13:55:34 GMT

Have you guys clearing up the unnecessary apps that runs at the background?That also might cause the phone to lag.

Re: hanging issue in charging mode.

Ashroft98 — Mon, 28 Oct 2013 13:56:21 GMT

Another thing,you guys can also go to Smart Connect app and disable any option.