topic Re: HELP! problem, problem and problems in XPERIA archive

HELP! problem, problem and problems

yics — Mon, 18 Nov 2013 09:35:42 GMT

need help urgently! my phone was giving me a notification saying the photos and videos i took are used up 75% of my internal data and asked me if i would like to transfer them onto my SD card.

and of course, i said yes to free up my internal storage.

but it ended up freezed my phone when reach 99% and i had to force restart

then, here comes the nightmare.....9/10 of photos and videos i took were all gone......i mean disappeared!

only 1/10 of photos and videos are stored on my SD card......

i should have back up the phone before i did it but i didnt!!!!

anyway i can do to restore the missing photos and videos? i mean can i undo it?

Re: HELP! problem, problem and problems

Johan — Mon, 18 Nov 2013 10:36:39 GMT

Try clearing data for the media storage application and reboot the phone.

Settings > App's > All > Media storage > Clear data.

Let me know how it goes.

Re: HELP! problem, problem and problems

yics — Mon, 18 Nov 2013 11:22:14 GMT

The problem is not to.free more space of my internal storage. I need to retrieved those missing photos.... Any way can retrieve them?
I didn'. Back up the phone which I should have had!

Re: HELP! problem, problem and problems

Brum1 — Mon, 18 Nov 2013 11:28:48 GMT

Hi there

there is a programme I use called recuva from Piraform it is a App, I have use the main version on pc but have never tried the app if it works as good on the phone as it does on pc it may help with your loss worth a try ,, good luck

Re: HELP! problem, problem and problems

Brum1 — Mon, 18 Nov 2013 11:32:07 GMT

forget my last reply it is a Windows app sorry about that