topic Re: Jellybean 4.2.2 update SMS problem ~ Return key not working in XPERIA archive

Jellybean 4.2.2 update SMS problem ~ Return key not working

MinTeats — Sat, 02 Nov 2013 10:09:19 GMT

Seems I'm the only one (so far) experiencing this as I've searched online for the solution with no luck. As the title suggests, my "return" or "Enter" key in the keyboard is not working.

Say when texting or creating an SMS, JB 4.1's return key would create a "new paragraph", putting the "Insertion Point" just below the first paragraph. But after updating to JB 4.2.2, the "Enter" key does nothing at all. Pressing it doesn't put the "insertion point" below the paragraph, it just does nothing.

I find it really annoying since in JB 4.1.2, I use it frequently when texting. Now I have to send 3 seperate texts instead of 1 with 3 paragraphs in it. It's probably just me or is their a fix around this. If it's a bug, then I guess I'll just have to wait until sony's next update 😕

Re: Jellybean 4.2.2 update SMS problem ~ Return key not working

amnher — Sat, 02 Nov 2013 10:15:50 GMT

have you done factory reset?

Re: Jellybean 4.2.2 update SMS problem ~ Return key not working

MinTeats — Sat, 02 Nov 2013 10:28:15 GMT

Not yet, I'd rather include that as my last option. But in all likelihood, would a factory reset fix it?

Re: Jellybean 4.2.2 update SMS problem ~ Return key not working

dinihd — Sat, 02 Nov 2013 23:16:09 GMT

I have the same problem. its annoying. sony pls fix.

Re: Jellybean 4.2.2 update SMS problem ~ Return key not working

aquajava — Thu, 14 Nov 2013 18:25:21 GMT

Sony Xperia M dual - latest firmware (15.2.A.2.5) - the keyboard return key issue e.g. in Mail, Gmail is still present and very annoying. I have tried another keyboard from Play Store and it has worked correctly, however I don't want to have another ram eater keyboard installed, so please check and fix this issue.

Thanks in advance.

Re: Jellybean 4.2.2 update SMS problem ~ Return key not working

Akhanb — Mon, 18 Nov 2013 15:59:09 GMT

Its definitely a bug in Jellybean 4.2.2 update by Sony and factory reset will not resolve it. While selecting other options in Xepria Keyboard ->Text Input Settings -> Word Suggestions, the Return / Enter key works fine. It seems as if they have left out to add Return / Enter key functionality in the option: 'I don't want any help when writing, not even suggestions'..

Waiting for a bug fix.

Re: Jellybean 4.2.2 update SMS problem ~ Return key not working

keo — Mon, 18 Nov 2013 22:57:41 GMT

i send this problem to sony and they reply this answer:

Hello. I'm sorry to hear that. If this issue started after a software update, I recommend you backup your data and perform a software repair.

http://talk.sonymobile.com/t5/Xperia-Ion/Detailed-Software-Repair-Instructions-using-Pc-Companion-Windows/td-p/249946

Please contact our support team if the issue persists.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

I apologize for any inconveniences.

Re: Jellybean 4.2.2 update SMS problem ~ Return key not working

Akhanb — Sat, 23 Nov 2013 14:24:47 GMT

HI,

I did the software repair by using the link given.

http://www.sonymobile.com/us/tools/update-service/

This is a Sony Update Service link. I installed the application and during the software repair/reinstallation, it also factory reset my phone (Xperia L). Still the Return/Enter key problem is not solved. This is definitely a bug in Sony's Jelly Bean 4.2.2 Software and they need to provide a solution to sort out this problem.

Re: Jellybean 4.2.2 update SMS problem ~ Return key not working

kitaro — Sun, 24 Nov 2013 05:20:42 GMT

Try turn on your word suggestion in the settings, mine works after i turned that on.

Re: Jellybean 4.2.2 update SMS problem ~ Return key not working

aleoos — Wed, 08 Jan 2014 01:49:54 GMT

Hey buddy it really solved my problem when I selected the option I never want to have any word and letters replaced.

Thanks.... and now we all can see I have entered the paragraph to new line...

Re: Jellybean 4.2.2 update SMS problem ~ Return key not working

ppol — Sun, 19 Jan 2014 01:00:11 GMT

me too! im so dissappointed.. =(

Re: Jellybean 4.2.2 update SMS problem ~ Return key not working

pvrma — Thu, 23 Jan 2014 05:30:27 GMT

Hey..u are right aleoos..!! By selecting the option "I never want to have any word and letters replaced" the problem can be solved..!!

Now I can write the new paragraph to new line..!!
Thnx buddy..!! 😄 😉
But this is definitely a bug in Sony' JB 4.2.2 software..!!

Re: Jellybean 4.2.2 update SMS problem ~ Return key not working

nikhil4yew — Wed, 05 Feb 2014 05:30:26 GMT

i had the same problem

what i have done is

1)either set your default keyboatd to chinese keyboard and use it as and english keyboard

2)or turn your word suggestions on for the normal keybaord .Only thhen your enter key will work