problems in camera

MChissano — Thu, 17 Oct 2013 10:40:45 GMT

Hi,, dears

I have Sony xperia z, I bought on june 2013,

when I swich on the camera the phone restarts.

i have already rested, i have restored to factory setting but it persists

can you help, bellow you'll find my mail adress

Marcilio Chissano

Re: problems in camera

Alexander1 — Thu, 17 Oct 2013 15:04:19 GMT

If you have an SD card in your phone you could try to take it out. Restart the phone and try the camera again.

If you still experience the same problem you could try to repair the phone software using PC Companion:

In PC Companion, press start on Support Zone > Start on Update the phones software > Press the blue link that says "Repair phone".

And if the behavior persists, I suggest that you have the phone examined by a service center. Please contact your local support for more information: