topic Re: Settings locked in XPERIA archive

Settings locked

VIKI977 — Sun, 17 Nov 2013 02:06:28 GMT

I am unable to open my xperia M settings it is asking for security password, even though i haven't set any password please let me know what is the default password...

Re: Settings locked

Uliwooly — Sun, 17 Nov 2013 06:32:37 GMT

There isn't a default password, it could be a password/pin lock, it could be a SIM lock, it could be an antivirus app lock (mcafee) it could be a PUK code etc, you have to be more specific.

Re: Settings locked

rgoel24 — Thu, 10 Apr 2014 14:02:34 GMT

Hi I too encountered the same pb today on my sony experia m. Setting asking security password though I have nt set it.plz advice

Re: Settings locked

_alexdon_ — Thu, 10 Apr 2014 14:07:04 GMT

Repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

Re: Settings locked

lipsa29 — Mon, 11 Aug 2014 15:23:01 GMT

Hi,

I am unable to open Settings on my Xperia M. This, after I installed Clean Master App, and another Anti Virus App recommended by Clean Master.

Kindly help.

Re: Settings locked

_alexdon_ — Mon, 11 Aug 2014 19:37:30 GMT

Removed all those apps and check again.

Re: Settings locked

KNSRI — Sun, 23 Nov 2014 05:45:03 GMT

Hi All, Did a lot of groundwork to find out the actual problem and it worked out. - It is not a problem with your antivirus password. No need to change it, whichever antivirus you are using. - It is not a problem with your SIM or PUK password. The problem is with the X-Alert for Xperia app of Sony (which has permission to lock phone and doesn't allow to navigate to the settings). Solution : Disable the X-Alert Xperia app and remove from the Device administrator (Settings -> Security -> Device Administrator -> Click on X-Alert for Xperia and click Deactivate) Also, from the app list, disable the X-Alert app. Let me know if you still face the problem ! DhanyavaadagaLu !!

@Vikrant1989 wrote:
I am unable to open my xperia M settings it is asking for security password, even though i haven't set any password please let me know what is the default password...

Re: Settings locked

Aman24gill — Sat, 04 Apr 2015 14:16:51 GMT

When I can't access my settings, how am I suppose to delete Xperia alert from my phone! I got it from the service centre today itself and now this **bleep** issue is making me.hate Sony more!

Re: Settings locked

haj — Tue, 16 Jun 2015 14:49:36 GMT

Hi,i m still facing the problem.my phone is asking for a security password.i have never set a password on my phn.i was to work out solution given by you but i m unable to open settings so how m i suppose to deactivate it.

@KNSRI wrote:
Hi All, Did a lot of groundwork to find out the actual problem and it worked out. - It is not a problem with your antivirus password. No need to change it, whichever antivirus you are using. - It is not a problem with your SIM or PUK password. The problem is with the X-Alert for Xperia app of Sony (which has permission to lock phone and doesn't allow to navigate to the settings). Solution : Disable the X-Alert Xperia app and remove from the Device administrator (Settings -> Security -> Device Administrator -> Click on X-Alert for Xperia and click Deactivate) Also, from the app list, disable the X-Alert app. Let me know if you still face the problem ! DhanyavaadagaLu !!
@Vikrant1989 wrote:
I am unable to open my xperia M settings it is asking for security password, even though i haven't set any password please let me know what is the default password...

Re: Settings locked

Dip14324 — Wed, 15 Jul 2015 13:56:19 GMT

Yes it has worked.

Thanks a lot.

Re: Settings locked

nirimag — Mon, 20 Jul 2015 13:16:45 GMT

when settings is locked how did you access xperia alert?

Re: Settings locked

Krupad — Mon, 21 Sep 2015 05:35:05 GMT

Hi Team,

I logged in my new phone(samsung) with same Gmail ID which I'm using in Xperia M to synch up all data, but now sony phone is asking security password. I dont rememeber if we set it or not. Kindly help here.

Re: Settings locked

smrutit8 — Sat, 21 Nov 2015 17:39:27 GMT

Reboot your phone and right after your phone is switched on, for a while say about for 15-20 seconds the password prompt doesn't pop-up. Try to act swiftly during this short span of 15 seconds to access the 'Device Admin' from the 'Settings' and disable 'X-Alert'. I could d disable 'X-Alert' after trying for 5-6 times. Hope this info helps.

Re: Settings locked

vikiicue — Tue, 24 Nov 2015 00:27:46 GMT

gives me no option to enter the phone settings. just enter the password turns

gives me no option to enter the phone settings. just enter the password turns

Re: Settings locked

Cj22 — Tue, 01 Dec 2015 07:33:14 GMT

Solution: Switch off and switch on the mobile will get some time before this password screen pop's up. In that mean time be quick deactivat the X-Alert from device administratior and disable X-Alert from app list as well as said above.