topic Re: Phone has crashed in XPERIA archive

Phone has crashed

NehaRamgadiya — Thu, 03 Oct 2013 08:46:31 GMT

My Xperia X10 has crashed because of low phone memory I assume. Only the start up screen keeps playing, but it does not procees to the home screen. Is there anyway that I can connect to PC Suite with my phone switched off? I really need to clear my phone memory. Please help

Re: Phone has crashed

Johan — Thu, 03 Oct 2013 13:01:29 GMT

I suggest that you try to run a software reinstall using SUS.
http://www.sonymobile.com/gb/tools/update-service/

If the problem still remains you should contact your local support team, to have the phone examined and fixed at an repair center.
http://www.sonymobile.com/global-en/support/contact-us/contact-info/