topic Re: Red LED in XPERIA archive

Red LED

Fallen — Thu, 31 Oct 2013 11:12:06 GMT

Hi guys

So i have a problem with my xperia Z device . Couple of weeks ago my usb port was broken and I had to go and repair it . But in the mean time my battery went completely flat . 2 days ago I received my xperia and plugged it in the wall charger . However, there is only red led and no other signs of any activity . Yesterday I unplugged the device and tried to turn it on . The result was the red led light blinked 3 times and than black screen .

Can you help me ?

Thank you for your answer

Re: Red LED

Alexander1 — Thu, 31 Oct 2013 14:42:48 GMT

Try to start the phone by press and hold the power button and volume up at the same time.

If the phone still doesn't start I suggest that you try to charge the phone using another charger for a couple of hour.

Re: Red LED

Fallen — Thu, 31 Oct 2013 18:35:26 GMT

I am tried to do hold volume up + power button and kept it charging for an hour but nothing ... tomorrow I will walk around the shops to buy a new charger .

P.S I heard about some kind of charger which puts greater charge to your phone and after a min it basically "revives" the phone can you tell me what exactly is this and where to find such thing ?

Re: Red LED

Sam — Thu, 31 Oct 2013 23:30:30 GMT

I would not advise using such a charger as this could cause severe damage to your device.

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Re: Red LED

shane88 — Sun, 15 Dec 2013 04:52:45 GMT

I have the same problem and have tryed different charges and left it on charge all night but its still red led and not turning on

Re: Red LED

Sam — Sun, 15 Dec 2013 23:07:46 GMT

@shane88 - In this case please follow the below steps to run a firmware repair with the phone powered off through the whole process.

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

Re: Red LED

shane88 — Mon, 16 Dec 2013 08:20:00 GMT

I tryed to do that but my computer Couldn't find the drivers or somthing and it says u have to have at least 50% battery to do the repair......it now charges fine on the dock but will not charge with cable