https://community.sony.com.mk/t5/xperia-archive/xperia-u-software-update-problem/m-p/3127244#M307109 <P>Please help!&nbsp;<BR />I tried updating my phone via PC companion at first, but it wouldn't move on from the part where I had to press the lower volume key.&nbsp;<BR />Then I downloaded Sony Update Service, I go to the "connect" step and I follow the steps but it still doesnt work.&nbsp;<BR />This is where I'm stuck. Please help, I;ve been trying to update my phone since the morning. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" />&nbsp;<BR /><IMG align="center" title="Capture.PNG" src="https://community.sony.co.uk/legacyfs/online/2755i32BB71B40C39FC00/image-size/original?v=mpbl-1&amp;px=-1" border="0" alt="Capture.PNG" /></P> Wed, 30 Oct 2013 18:17:59 GMT Itsloner69 2013-10-30T18:17:59Z https://community.sony.com.mk/t5/xperia-archive/xperia-u-software-update-problem/m-p/3127244#M307109 <P>Please help!&nbsp;<BR />I tried updating my phone via PC companion at first, but it wouldn't move on from the part where I had to press the lower volume key.&nbsp;<BR />Then I downloaded Sony Update Service, I go to the "connect" step and I follow the steps but it still doesnt work.&nbsp;<BR />This is where I'm stuck. Please help, I;ve been trying to update my phone since the morning. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" />&nbsp;<BR /><IMG align="center" title="Capture.PNG" src="https://community.sony.co.uk/legacyfs/online/2755i32BB71B40C39FC00/image-size/original?v=mpbl-1&amp;px=-1" border="0" alt="Capture.PNG" /></P> Wed, 30 Oct 2013 18:17:59 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-u-software-update-problem/m-p/3127244#M307109 Itsloner69 2013-10-30T18:17:59Z https://community.sony.com.mk/t5/xperia-archive/xperia-u-software-update-problem/m-p/3127245#M307110 <P>restart your PC &gt; disable your firewall and antivirus &gt; run SUS &gt; turn off your Xperia U &gt; press and hold volume DOWN &gt; then connect the usb cable &gt; do NOT release volume down &gt; wait &gt; wait &gt; wait&nbsp;</P> Wed, 30 Oct 2013 19:25:11 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-u-software-update-problem/m-p/3127245#M307110 Uliwooly 2013-10-30T19:25:11Z