topic contacts not working in XPERIA archive

contacts not working

vinoth — Wed, 30 Oct 2013 14:39:37 GMT

hii guys im using experia e for a month when i tried to get a contact from my phone book while in call it doesnt respond when i touch not working it just showing me the contact name not the numbers do anyone facing the same problem...?

:smileyarrow:

Re: contacts not working

zakirox — Wed, 30 Oct 2013 17:45:29 GMT

did you sync with your google account?

Re: contacts not working

vinoth — Thu, 31 Oct 2013 02:17:50 GMT

yahh i did...

Re: contacts not working

zakirox — Sat, 02 Nov 2013 19:21:05 GMT

Hi;

i am sorry to hear . My advice is try to reset your phone, if the problem araise again then repair your device with SUS http://www.sonymobile.com/gb/tools/update-service/ Note: do not forget to back up

thank you;

zakirox

Re: contacts not working

Alexander1 — Wed, 06 Nov 2013 15:39:37 GMT

Before restoring your phone you could try to clear data for contacts and contacts storage. Go to settings > apps > all > contacts/contacts storage > clear data. Restart your phone and try again. Hopefully you don't need to reset your whole phone.

If the problem persists, I suggest that you repair your device as suggested above.