topic Re: email alerts in XPERIA archive

email alerts

alanl76 — Wed, 30 Oct 2013 12:40:45 GMT

I am having an issue with emails coming into my phone, old emails that I have read but need to keep are still appearing as new emails into my phone, what am I doing wrong

Alan

Re: email alerts

Ashroft98 — Wed, 30 Oct 2013 12:45:20 GMT

Try clearing the app data(Log in is needed back again).Go to Settings->Apps->All Apps->Search for "Email" app and click on the "Clear Data" .You may lose your log in data.So log in back again after clearing the app's data.

Re: email alerts

alanl76 — Wed, 30 Oct 2013 13:18:07 GMT

Tried that just now and I immediately got 25 emails come into my inbox from as far back as October 1st, I have read these a number of times on my phone and deleted them also. They are still in my yahoo account as read but they keep coming through as new and unread on my mobile device ????????

Alan

Re: email alerts

Rickard — Wed, 30 Oct 2013 14:51:37 GMT

Is the email account you have POP3 or IMAP4? To have marked as read synced you need to use IMAP.

Re: email alerts

alanl76 — Wed, 30 Oct 2013 18:39:54 GMT

Its POP3, didn't have the problem with my previous phone a Samsung Galaxy

Re: email alerts

Rickard — Thu, 31 Oct 2013 08:16:10 GMT

POP3 does not support synchronizing the flag for marked as read so perhaps you were using IMAP previously? Is it Yahoo that you're using? They support IMAP as well: http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MAIL_MOBILE&page=content&id=SLN4075

Re: email alerts

notjohnrm — Fri, 21 Mar 2014 00:42:49 GMT

I have the same issue.

To start, Ashrofts response is nuts, dont do it because it removes your mail accounts and yo have to set them up again.

I did not have thi sissue in the older version of s/w.

I did not have this on my previous or on any other smart phone.

I sync my phone with my POP mail account.

I have set 'Delete email from Server' to 'When I delete from Inbox'

It does this correctly for the first day or so, then things start getting hairy.

Delete an Inbox message on the phone (which means delete it on the Server) and th emessage count DOES NOT change.

Its a complete mess.

This is my fourth Sony or S/E Phone. Its my last unless they can correct this within my contract period.