topic Re: problem with updating apps in XPERIA archive

problem with updating apps

qi — Wed, 16 Oct 2013 08:41:02 GMT

Hi,

I have a proper internet connection and have no problem connecting to gmail, facebook and other apps etc but when I try to update existing apps it starts downloading but it doesn't stop......after waiting a while the percentage doesn't come up and I have to force it to stop...... i then have to go into setting to clear cache otherwise it will try to start downloading again....

I have left it over an hour to download an update of approx 11MB.

I never had this problem before

Is ther something in settings i need to check?

have searched all troubleshooting and forums...

Re: problem with updating apps

Uliwooly — Thu, 17 Oct 2013 18:15:43 GMT

Do you have enough internal storage?

Re: problem with updating apps

qi — Mon, 21 Oct 2013 09:00:18 GMT

yes, 10gb available

Re: problem with updating apps

Sam — Wed, 23 Oct 2013 02:24:27 GMT

Try this: Main Menu > Settings > Apps > All > Playstore > Clear Cache > Uninstall Updates > try to update the apps again.

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Re: problem with updating apps

qi — Wed, 30 Oct 2013 16:55:52 GMT

Thanks, will try that the next time.

Ended up restoring factory settings which was the last thing i wanted to do but it worked so all good again.