topic Re: small app widget problem in XPERIA archive

small app widget problem

turbo7796 — Wed, 13 Nov 2013 12:58:47 GMT

hi all, everytime when i try to add small app from widget, it will come up a message "unfortunately, small app Widgets has stopped"

Is there anyway I can fix the problem? Please advice..

Cheers

Re: small app widget problem

Hampus — Wed, 13 Nov 2013 13:34:28 GMT

Have you tried to clear data for "Small App Widget"? If not, go to Settings > Apps > The tab "All" > Small App Widget > Clear data.
Restart your unit and see if the problem persist.

Re: small app widget problem

turbo7796 — Wed, 13 Nov 2013 22:28:45 GMT

I tried it before, but the problem is still here.. Is there other suggestion that for me to fix the problem??

Thx

Re: small app widget problem

Sam — Thu, 14 Nov 2013 00:15:31 GMT

In this circumstance I would have to advise running a repair:

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

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Re: small app widget problem

turbo7796 — Thu, 14 Nov 2013 03:07:44 GMT

Thank you very much sam. i will try it tonight

But i just wondering if i follow what you suggest is that going to delete everything in my Z1 (include photo, contact, app and all data)?? Do i need to back up my z1 before??

Cheers

Kenny

Re: small app widget problem

Sam — Thu, 14 Nov 2013 03:29:34 GMT

Yes and no, it does delete data however I would advise clicking on the Backup & Restore option in PC Companion and following the prompts to backup your content first to prevent this loss.

Re: small app widget problem

turbo7796 — Sun, 24 Nov 2013 00:44:36 GMT

Hi there again,

After I use the PC companion to repair my z1, the small app widget got fix for a while, however after I re-install all the apparently, the small app widget problem happen again.

Can u tell me is there anyway I can completely fix the problem?

Thx

Kenny

Re: small app widget problem

Ambros73 — Sat, 08 Feb 2014 19:38:41 GMT

Same problem here with Xperia Z1!!!

Tried to clear data and cache but it doesn't fix...

Do you have a solution without reset the phone??

Thanks

Ambrogio Calcaterra

Milano (Italy)

Re: small app widget problem

Sam — Sun, 09 Feb 2014 22:33:31 GMT

@Ambros - I can really only advise following the steps provided above regarding a fix to this issue sorry.

Re: small app widget problem

boakyesuarez — Fri, 11 Apr 2014 14:46:15 GMT

hw about sony sending an update to fix this problem

Re: small app widget problem

Mibou26 — Mon, 14 Jul 2014 06:14:22 GMT

Dear.....

I am also having the same problem with small apps i.e. "unfortunately small app widget has stopped".....

I have a brand new Xperia Z2!!!!!

Tried all the solutions already siggested.....still same issue.....

Please help....

Thanks

Re: small app widget problem

shamsaldeen — Sat, 17 Jan 2015 16:04:32 GMT

i have the same problem with my z1 but when i restart the phone in the safe mode the problem will be solved and whan i back to normal mode the problem back too

Re: small app widget problem

dandy63 — Sat, 17 Jan 2015 16:57:54 GMT

@shamsaldeen wrote:
i have the same problem with my z1 but when i restart the phone in the safe mode the problem will be solved and whan i back to normal mode the problem back too

If it works fine in Safe Mode this suggests that a 3rd Party App could be interfering with your phone......see the link below :smileysmileywink:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/td-p/348008/jump-to/first-unread-message

Re: small app widget problem

pethumph1 — Wed, 15 Jul 2015 17:45:23 GMT

I had same issue. Seems to be caused by certain apps. After reinstalling apps one at a time and testing it seems the installation of certain apps causing the problem. If you have national rail enquiries app installed try un-installing it and try again. I don't know which other apps causes this problem.

Re: small app widget problem

dogtom — Mon, 27 Jul 2015 12:26:34 GMT

Genius! Thanks. Removed the National Rail app and it started working straight away. Well done....