Satio

bernardgurning_ — Tue, 01 Oct 2013 12:53:56 GMT

Why my pc companion cant dettact the server of satio phone ? I have tried uninstal the pc companion and then installing again.

Re: Satio

Dr_Chris — Sun, 06 Oct 2013 14:05:00 GMT

Make sure your phone is in USB phone mode. Otherwise, it could be a connection issue--try a different USB port or cable, connecting via Bluetooth, or a different PC. Hope this helps.

Re: Satio

Sam — Wed, 09 Oct 2013 01:43:06 GMT

Another possibility would be a driver problem, to solve the issue, open Device Manager on your computer to reinstall the driver for your device while your device is connected with your PC via a USB cable.

Microsoft Windows Vista and 7 users

To open Device manager on your computer

Click on the Start button.
In the Search box, type device manager, and then press enter.

Microsoft Windows 8 users

Method 1

To open Device manager on your computer

Click Windows Kept; BACKGROUND: white; VERTICAL-ALIGN: baseline; WORD-SPACING: 0px; -webkit-text-stroke-width: 0px">
Method 2

To open Device manager on your computer

Click the Desktop Tile to open the Desktop.
Click >> at the bottom right of the taskbar.
Select Control Panel from the Menu.
Select Device Manager from the list of control panel items.
Note: If you do not see the screen with the Device Manager option, click the View by drop-down menu and select Small icons.

Microsoft Windows XP and 2000 users

To open Device manager on your computer

On the desktop, right-click on My Computer and click Properties.
In the System Properties window, click the Hardware tab.
In the Hardware, tab click the Device Manager button.

To reinstall the drivers for your device

Scroll down to the Universal Serial Bus controllers (USB section) of the Device Manager window.
Look for an MTP Device: Media Device, Unknown Device or any other reference to your phone. Click on this entry and choose "Uninstall" whilst leaving the device connected.
Wait a few minutes, and the computer will reinstall the drivers for the device.
Now, the phone is accessible via Computer/My Computer on your computer.

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