topic Problem with `Album` in XPERIA archive

Problem with `Album`

Agu — Mon, 11 Nov 2013 21:41:17 GMT

Hi, I'm having problems with the album of my phone. One day it didn't work anymore. When I try to use the application it doesn't show me the pictures and stays all the screen black instead.

What can I do to make work again? I have no idea what could have happened. I bought my phone 1 month ago :S

Thanks!!!

Re: Problem with `Album`

Hilco — Mon, 11 Nov 2013 22:14:16 GMT

Try this:

- Reboot your phone

If it doesn't work:

- Settings > Apps > All > Album > Clear cache / clear data

If that doesn't work:

- Settings > Apps > All > Something like 'Media Storage' > Clear data

And if that doesn't work, you can try tu repair it or reinstall firmware.