topic Re: earphones missing in XPERIA archive

earphones missing

jaross — Mon, 11 Nov 2013 17:26:33 GMT

Hi there!

i just bought my xperia Z1 but while checking the box i was no earphones!!!! Got the charger and nothing else
Can somebody tell me if i'm killing myself for nothing or there's a problem with my purchase

I read about a mess by O2 ad Sony sent earphones to people who didn't get it...

i'm from mauritius and don't know how to proceed.. can somebody help plzzz?

Re: earphones missing

Uliwooly — Mon, 11 Nov 2013 17:31:35 GMT

Items in the box vary per region and/or operator/network.

You can contact Sony

http://www.sonymobile.com/global-en/support/contact-us/

Re: earphones missing

jaross — Mon, 11 Nov 2013 17:47:54 GMT

strange.. a guy just told me he got the earphones.... has a warranty from the same firm as for mine.

Cant contact them... Mauritius isnt listed

Re: earphones missing

Uliwooly — Mon, 11 Nov 2013 17:51:31 GMT

you should contact O2 and/or Sony, I would go with O2 as its a network branded phone

Re: earphones missing

jaross — Mon, 11 Nov 2013 17:57:58 GMT

it's not O2 but Orange for us. I'll check it tomorrow morning first thing..i've mailed Sony too. I don't think i'll appreciate my phone after dealing with so much disappointment... no accessories nothing...

Re: earphones missing

Uliwooly — Mon, 11 Nov 2013 18:00:14 GMT

That's a network issue, here in the US carriers/networks do the same thing, they (networks) want you to buy accessories from them, so they sell you only the phone and the charger, nothing else, some go even out of their way to get a different box with their logo and what not, again this seems to be your issue, carrier/network issue.

Re: earphones missing

jaross — Mon, 11 Nov 2013 18:02:40 GMT

Seem's like i'll be having a great day tomorrow thanks for your help

Re: earphones missing

Uliwooly — Mon, 11 Nov 2013 18:04:14 GMT

Anytime