topic Re: SD Access Error in XPERIA archive

SD Access Error

CraigL — Wed, 31 Jul 2013 01:09:52 GMT

I have a Sandisk Ultra 32GB microSD card in my SP which 'sometimes' works...

After a power cycle it's fine for a while but then if I try to take some photos (saving to the external card), it will often produce a write error (can't save). Sometimes when flicking through the album, it will freeze then refuse further access to the card. I can't unmount/remount - fails. If it gets in this state, I have to power cycle to recover access. On two occasions, the phone has failed to power down... just hangs on the last screen before power down. The first time I left it - battery went flat with the screen on. The second time I used the 'OFF" button on the back. I've tried a couple of different cards and it fails with both.

When it's working and I connect to a PC, data access to the card seems to be quite reliable. I suspect a firmware bug as it would be unusual for the hardware interface to operate for a while then fail then be ok after a power cycle.... but if I'm the only one experiencing this then perhaps it's the phone itself. It's only about 3 weeks old.

Wondering if anyone else has this problem? I have a C5303 (Australian model).

Thanks, Craig

Re: SD Access Error

Khazlariko — Wed, 31 Jul 2013 21:29:43 GMT

Sounds like it is the phone.

I'm using a Sandisk Ultra 64GB microSD without any problems, also on a C5303 device. The SD card was formatted in the phone as FAT32 if that makes any difference. I don't have any power or write issues. I've had the phone with the card for about 2 months.

Re: SD Access Error

Sam — Thu, 01 Aug 2013 01:04:33 GMT

Have you attempted a firmware update/repair since having this problem?

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Re: SD Access Error

CraigL — Thu, 01 Aug 2013 07:21:23 GMT

Hi Sam

I updated to the most recent firmware as soon as I received the phone (12.0.A.1.257). The Australian dealer support people think it may be hardware. I might try re-formatting the card from a PC and see if anything changes.

Also, do you know if there is any plan to allow movement or links to apps installed on sdcard1 in the next release for Xperias?

And finally, if you have any contact with the people who develop Music Unlimited for these phones.... can you suggest to them it would be a really good idea to allow 'offline music' to be stored on anything other than the internal 'fixed' flash... 8GB fills up really quickly!.

Re: SD Access Error

mongkol38 — Thu, 01 Aug 2013 09:24:59 GMT

I have this error too, my xperia sp c5302 , build 12.0.A.1.257

Sandisk Ultra 32GB microSD card in my SP have error when I try to take some photos (saving to the external card), that error look like CraigL.

When I format card using mobile or pc on fat16 and fat32 it have same error.

But, when i use 32G class 4 it don't have error.

Who can help me and CraigL.

Re: SD Access Error

kedzior87 — Sun, 11 Aug 2013 20:18:10 GMT

i've same problem as you

Sony please answer

is it hardware or software BUG.

Sandisk 16 GB class 10 card randomly unmounts and phone slows down - only restar helps

Re: SD Access Error

lixc — Wed, 11 Sep 2013 23:34:07 GMT

I have the exact same problem, on C5303, 2.245 firmware, same micro SD card.

Tried format again to FAT32 in windows 7, didn't see the problem for 3 days, THEN it CAME BACK...

Tried format again to exFAT, problem also came back...