topic Re: problem updating in XPERIA archive

problem updating

skiddz — Sat, 28 Sep 2013 18:50:51 GMT

please i cant upgrade my sony xperia TX, its keeps telling me "could not download" Even when i try using the PC companion its tells me to hold the volume down button while inserting the USB. I havce tried over and over again. Please anyone with ideas should kindly share them with me. Thanks

Re: problem updating

Sam — Mon, 30 Sep 2013 03:24:31 GMT

When you get to the connection stage with PC Companion, does the phone remain off and give you a solid green notification light?

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Re: problem updating

skiddz — Mon, 30 Sep 2013 11:47:28 GMT

Yes it does..... and my PC doesn't recognize d USB anymore

Re: problem updating

Sam — Tue, 01 Oct 2013 02:12:12 GMT

Ok, when you have it connected like that please try this, open Device Manager on your computer to reinstall the driver for your device while your device is connected with your PC via a USB cable.

Microsoft Windows Vista and 7 users

To open Device manager on your computer

Click on the Start button.
In the Search box, type device manager, and then press enter.

Microsoft Windows 8 users

Method 1

To open Device manager on your computer

Click Windows Key + X to open the Start Menu.
Select Device Manager from the Start Menu.

Method 2

To open Device manager on your computer

Click the Desktop Tile to open the Desktop.
Click >> at the bottom right of the taskbar.
Select Control Panel from the Menu.
Select Device Manager from the list of control panel items.
Note: If you do not see the screen with the Device Manager option, click the View by drop-down menu and select Small icons.

Microsoft Windows XP and 2000 users

To open Device manager on your computer

On the desktop, right-click on My Computer and click Properties.
In the System Properties window, click the Hardware tab.
In the Hardware, tab click the Device Manager button.

To reinstall the drivers for your device

Scroll down to the Universal Serial Bus controllers (USB section) of the Device Manager window.
Look for an MTP Device: Media Device, Unknown Device or any other reference to your phone. Click on this entry and choose "Uninstall" whilst leaving the device connected.
Wait a few minutes, and the computer will reinstall the drivers for the device.
Now, the phone is accessible via Computer/My Computer on your computer.

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Re: problem updating

skiddz — Wed, 02 Oct 2013 13:56:53 GMT

ok I will try this.... Thanks

Re: problem updating

skiddz — Wed, 02 Oct 2013 14:25:19 GMT

Still the same thing.... No changes at all