topic Re: Hardware fault in XPERIA archive

Hardware fault

fuddylint74 — Thu, 12 Sep 2013 05:32:56 GMT

I have had an xperia L for 6 weeks and after 2 weeks it started shutting down itself. I thought it may be a software problem, so I did a restore. That didn't solve it, so I then used PC Companion to try and solve it. This also didn't work. I have restored 4 times but nothing has worked. As a last resort, I flashed an overseas generic ROM with the 15.0.A.2.17 upgrade onto the phone. Still has the same problem, so I know it has to be a hardware issue.

When i contacted customer support about the problem, they said they wouldn't warranty it because it has a different ROM version. So even if I can prove it's a hardware fault, they will still charge me for the repair??? If this issue doesn't get resolved satisfactorily, then this will be the LAST sony product i will ever buy.

Re: Hardware fault

Uliwooly — Thu, 12 Sep 2013 05:40:28 GMT

Why don't you flash the original firmware?

when you say different ROM do you mean that you have a Custom ROM?

Don't forget to give Kudos

Re: Hardware fault

fuddylint74 — Thu, 12 Sep 2013 05:54:30 GMT

I can't flash the original firmware because I don't have it and I can't find it anywhere. It's a generic Taiwan rom

and the phone company weren't any help in trying to find it. In hindsight I should have backed up the original ROM.

I flashed an Indonesian generic upgrade 15.0.A.2.17 which is customization firmware.

Re: Hardware fault

Uliwooly — Thu, 12 Sep 2013 05:59:16 GMT

I'll try to help you out, just don't forget to give Kudos

How to manually update, downgrade, root 2013 Xperias

http://talk.sonymobile.com/thread/124152

and you MUST check this

http://forum.xda-developers.com/showthread.php?t=2355983

Re: Hardware fault

fuddylint74 — Thu, 12 Sep 2013 06:01:51 GMT

thnx M8

Re: Hardware fault

Uliwooly — Thu, 12 Sep 2013 06:13:43 GMT

Let us know how it goes