topic Re: Xperia Tipo upgrade in XPERIA archive

Xperia Tipo upgrade

kendunn_beamit_ — Wed, 24 Jul 2013 21:02:09 GMT

I have recently updated my tipo with an upgrade through pc companion and now some of my apps are not appearing on the main display pages but are still in the apps 'all' part of 'setting'. Please Help?

Re: Xperia Tipo upgrade

Samuel1 — Thu, 25 Jul 2013 10:39:44 GMT

So, if I understand you correctly, you don't see the apps in the main menu but they are found under Settings > Apps > All?

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Re: Xperia Tipo upgrade

kendunn_beamit_ — Sat, 27 Jul 2013 21:19:10 GMT

You are correct Samuel that is exactly the situation.

Re: Xperia Tipo upgrade

Samuel1 — Mon, 29 Jul 2013 07:20:32 GMT

Sounds really strange. I would recommend you try to reset the phone, as something isn't right with the phone.

Re: Xperia Tipo upgrade

kendunn_beamit_ — Wed, 31 Jul 2013 20:56:34 GMT

Thank you Samuel, tried the reset but nothin has changed, all is still as I last described

Re: Xperia Tipo upgrade

Samuel1 — Thu, 01 Aug 2013 08:35:00 GMT

Did you reset via the settings menu or how did you reset? Did you try to repair the phone software via PC Companion?

Http://www.sonymobile.com/update

Re: Xperia Tipo upgrade

kendunn_beamit_ — Thu, 01 Aug 2013 19:13:41 GMT

The phone was reset via the settings menu, and no I did not use PC companion to try and repair the phone. I am a pensioner, and though I have some knowledge of electronics, the modern technology can sometimes be a little overwhelming. I have spoken to carphone warehouse where I bought the phone from, but all they say is they are willing to send the phone back to the manufacturer as it is still under guarantee. If I want their 'Geek Squad' in store to do anything then it will cost me.

Re: Xperia Tipo upgrade

Samuel1 — Fri, 02 Aug 2013 06:18:31 GMT

Alright. In that case I would recommend that you first contact your local Xperia Support by phone and see if they can help you out. If they can't, you should send in the phone to a service center for a warranty service.

http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia Tipo upgrade

kendunn_beamit_ — Fri, 02 Aug 2013 10:40:37 GMT

Thanks again Samuel. Have spoken to local support and they tell me this is a google update and it is they who have changed the settings. Tks for all your help