topic no sync with outlook 2013 in XPERIA archive

no sync with outlook 2013

outlook — Wed, 11 Sep 2013 08:13:23 GMT

The latest PC Companion still does not sync with Outlook 2013. Is there anybody who has a solution?

Re: no sync with outlook 2013

Rickard — Wed, 11 Sep 2013 10:36:56 GMT

PC Companion does support MS Outlook 2013 but we have received some reports that an update from Microsoft may cause problems which we are looking into.

If you have problems, check if you have this update installed and if so try to remove it: http://support.microsoft.com/kb/2817468.

Re: no sync with outlook 2013

outlook — Wed, 11 Sep 2013 19:36:36 GMT

No I do not have http://support.microsoft.com/kb/2817468 installed. Is there possibly another update since I believe PC Companion worked in July.

Re: no sync with outlook 2013

Rickard — Thu, 12 Sep 2013 10:24:34 GMT

I'm not aware of any other update that causes problems. Try uninstalling Outlook and then reinstall it but don't install any updates for it and see if it works.

Re: no sync with outlook 2013

outlook — Fri, 13 Sep 2013 05:45:11 GMT

when ever I start PC Companion I receive an error message "can not find procedure starting adress WsCreateServiceProxyFromTemplate in olmapi32.dll". Is this the problem?

Re: no sync with outlook 2013

Rickard — Fri, 13 Sep 2013 06:05:55 GMT

Yes, that's one of the error messages we've seen when you update Outlook 2013.

I'm not sure but i think that you manually have to remove some files like the olmapi32.dll when reinstalling Outlook.

Re: no sync with outlook 2013

outlook — Fri, 13 Sep 2013 11:12:58 GMT

I renamed "olmapi32.dll", uninstalled PC Companion and Outlook 2013, reinstall both again and now both Contacts and Calender sync properly.

Fantastic after more than month without sync.

Re: no sync with outlook 2013

Rickard — Fri, 13 Sep 2013 11:22:33 GMT

Glad to hear that it works now

We are investigating the cause of this problem. Hopefully it's something that we can fix in future versions of PC Companion.

Re: no sync with outlook 2013

SirRobin — Sat, 21 Sep 2013 22:08:38 GMT

The latest update of PC Companion, 2.10.174 works perfectly with outlook 2013! After the update, the error message is gone and sync is running perfectly with latest outlook version!

Great update!

Re: no sync with outlook 2013

bcler — Fri, 22 Nov 2013 16:53:03 GMT

Thanks to feedback from friends, very good.