topic Re: Phone is not switching on in XPERIA archive

Phone is not switching on

Kartik20088 — Thu, 29 Aug 2013 13:32:36 GMT

Good evening

It's been a year that i've been using sony ericson xperia pro mk16i. I never faced any trouble before but after having have updated to ICS 4.0 i've always had problems whenever i switched on bluetooth.
it has happened for the third time, i avoided using bluetooth when i faced a problem for the first time in my phone but accidently i switched it on and now the phone does not switch on.
when i try switching on my phone, first Sony appears on the screen and then Xperia and after that instead of showing the main screen it again shows Sony and Xperia and this keeps going on and the phone does not switch on.
i read it on a few forums and it came to my knowledge that even others are facing the same problem.
i have very important personal data in my phone(in the internal memory) which i cannot afford to loose, please suggest me of how can i get started to repair my phone.
also when i tried pressing the menu key+return key+power button the main screen appears for 2 seconds but then again the phone hangs and Sony and Xperia is shown on the main screen

Re: Phone is not switching on

Fahim715 — Thu, 29 Aug 2013 14:21:16 GMT

Try repair the phone using SUS or PCC

Re: Phone is not switching on

Uliwooly — Thu, 29 Aug 2013 16:52:03 GMT

I agree, repair your phone with either PCC or SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Phone is not switching on

Naeem — Sun, 02 Feb 2014 11:17:41 GMT

I face the same problem to my and i repair it with sony update service

Re: Phone is not switching on

Naeem — Sun, 02 Feb 2014 11:19:17 GMT

I face the same problem to my and i repair it with sony update service