topic Re: Rebooting when Mobile Data is active in XPERIA archive

Rebooting when Mobile Data is active

Ronafios — Tue, 24 Sep 2013 02:43:03 GMT

My Xperia Z ultra is rebooting under the following conditions:

- Mobile data is enabled

- No wifi network is available (or wifi is off)

- Phone goes in to standby (e.g. you press the power button or it times out)

I've tried a SIM card from Optus, Telstra and Vodafone and it reboots every single time! No reboot if I disable mobile data. Any suggestions?

Re: Rebooting when Mobile Data is active

Uliwooly — Tue, 24 Sep 2013 03:23:22 GMT

were those micro SIM cards?

repair your phone with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to give Kudos (Click on the half star + )

Re: Rebooting when Mobile Data is active

Ronafios — Tue, 24 Sep 2013 03:27:56 GMT

I have a Mac - I had already installed Bridge and I performed a complete repair already. It hasn't made any difference. Factory reset, repair through Sony Bridge - as soon as I enable mobile data, the phone reboots when it enters standby.

Re: Rebooting when Mobile Data is active

Sam — Tue, 24 Sep 2013 03:37:10 GMT

Unfortunately in this case it appears you may have a hardware issue and as such I would have to advise you to return the phone so that it may be assessed by an authorised repair agent sorry.

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