topic sound problem in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/sound-problem/m-p/3099090#M285253 <HTML><HEAD></HEAD><BODY><P>hii,i have a problem with my tipo,i cant hear sound during a call,i am able to hear the ringtones,everything else is working fine.the phone is detecting headset even after i take it off the phone.i am able to hear normal once i connect the headset..plz help me to turn the headset mode off</P></BODY></HTML> Wed, 17 Jul 2013 14:06:34 GMT ketanjoshi 2013-07-17T14:06:34Z sound problem https://community.sony.com.mk/t5/xperia-archive/sound-problem/m-p/3099090#M285253 <HTML><HEAD></HEAD><BODY><P>hii,i have a problem with my tipo,i cant hear sound during a call,i am able to hear the ringtones,everything else is working fine.the phone is detecting headset even after i take it off the phone.i am able to hear normal once i connect the headset..plz help me to turn the headset mode off</P></BODY></HTML> Wed, 17 Jul 2013 14:06:34 GMT https://community.sony.com.mk/t5/xperia-archive/sound-problem/m-p/3099090#M285253 ketanjoshi 2013-07-17T14:06:34Z Re: sound problem https://community.sony.com.mk/t5/xperia-archive/sound-problem/m-p/3099091#M285254 <HTML><HEAD></HEAD><BODY><P>This seems to be an issue with the in ear speaker, I suggest that you first try a software repair on the device to see if this helps.</P><P></P><P><A class="jive-link-external-small" href="http://www.sonymobile.com/global-en/tools/pc-companion/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/tools/pc-companion/</A><SPAN> </SPAN></P><P></P><P>To repair the phone software</P><P>1.&nbsp;&nbsp;&nbsp;&nbsp; Install PC Companion on a Windows PC from Support </P><P>2.&nbsp;&nbsp;&nbsp;&nbsp; In PC Companion, under Support Zone and click Start. </P><P>3.&nbsp;&nbsp;&nbsp;&nbsp; Under Phone Software Update, click Start.</P><P>4.&nbsp;&nbsp;&nbsp;&nbsp; Click repair phone.</P><P>5.&nbsp;&nbsp;&nbsp;&nbsp; Follow the on-screen instructions. </P><P></P><P><EM style="background-color: #ffffff; font-family: Helvetica; font-size: 12px;"> Let me know how this goes.</EM></P><P style="color: #686868;"><EM style="color: blue; font-size: 10pt; font-family: Arial, sans-serif;"> </EM></P><HR id="0" /><EM> </EM> <P></P><P style="color: #686868;"> </P><P style="color: #686868;"><EM><SPAN style="font-family: Arial, sans-serif; color: blue; font-size: 10pt;">What are your thoughts about this forum?</SPAN><SPAN style="font-family: Arial, sans-serif; color: #2aabe4; font-size: 10pt;"><SPAN style="color: #000000; font-family: Helvetica !important;"> </SPAN><SPAN style="color: blue; font-family: Helvetica !important;">Let us know by doing this short <EM style="color: #333333; font-size: 12px;"><EM style="font-family: Arial, sans-serif; color: #2aabe4; font-size: 10pt;"><A class="jive-link-external-small" href="http://surveys.opinion-8.com/SE/SF/en" style="color: #686868; font-family: Helvetica !important;" rel="nofollow noopener noreferrer"><SPAN style="font-style: normal; color: #2aabe4;">survey</SPAN></A>.</EM></EM></SPAN></SPAN></EM></P><P></P></BODY></HTML> Thu, 18 Jul 2013 03:50:10 GMT https://community.sony.com.mk/t5/xperia-archive/sound-problem/m-p/3099091#M285254 Jake-SonyXperia 2013-07-18T03:50:10Z